Key Account Manager - Defense & Government Accounts

Experience: 8-10 Years in Government Accounts, Defense, Institutional Sales, or Government Tender Business

• Manage and develop key Government and Defense accounts across assigned territories.

• Develop strong relationships with government departments, defense establishments, hospitals, procurement teams, and key decision-makers.

• Identify and track government tenders, GeM opportunities, rate contracts, and institutional procurement requirements.

• Manage the complete tender process, including opportunity identification, documentation, submission, and follow-up.

• Develop account plans and strategies to achieve assigned sales and business targets.

• Coordinate with internal teams including Sales, Regulatory, Finance, Supply Chain, and Legal for successful order execution.

• Monitor government procurement policies, tender requirements, market trends, and competitor activities.

• Drive product registrations, empanelment's, approvals, and inclusion of products in relevant government/defense procurement channels.

• Maintain regular follow-ups with key accounts to ensure timely order processing, supplies, payments, and issue resolution.

• Maintain accurate records of government accounts, tenders, opportunities, orders, contracts, and customer interactions.

Qualifications and Skills:

• Qualification: Bachelor's degree in Business Administration, Healthcare, Life Sciences, or a related field. MBA will be an added advantage.

• Strong experience in handling Government and Defense accounts and procurement processes.

• Good understanding of GeM, government tenders, rate contracts, e-procurement, and institutional sales.

• Proven track record of achieving sales targets through government and institutional business.

• Strong relationship-building, negotiation, communication, and presentation skills.

• Ability to manage multiple government accounts and long sales cycles independently.

• Willingness to travel extensively as required.

• Strong knowledge of the healthcare/medical device industry and government healthcare procurement will be an added advantage.