Thales·9 months ago
9 months ago
L2 Service Manager
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About this role
Take on the role of L2 Service Manager, leading a Level 2 IT support team to ensure timely resolution of complex technical issues and maintain system stability. Oversee incident management and collaborate with internal and external partners. Ideal for experienced IT professionals with strong leadership and technical expertise.
Skills
- it infrastructure
- itil
- servicenow
- team management
- problem solving
- technical support
- change management
- vendor management
- documentation
- communication skills
- disaster recovery
- kpi analysis
Company
Thales
498788, Singapore
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