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Jobs / Customer Support Specialist in United States of America
11 days ago
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Funxyz·11 days ago
11 days ago

L2 Support Associate

New York, United States of AmericaFull-timeHybridEntry · 0-2 years₹70.5L – ₹1Cr/yr · est.Customer Support Specialist

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Must-have skills for this role

  • blockchain
  • technical troubleshooting
  • transaction investigation

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Apply faster with autofill FREEfunxyz uses Lever - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Work support cases that require real technical depth and sound judgment
  • Investigate complex account and transaction issues end-to-end
  • Handle detail-heavy and time-sensitive cases

What they're looking for

  • Technical depth and sound judgment to investigate complex account and transaction issues end-to-end
  • Ability to handle cases that are detail-heavy and often time-sensitive
  • Experience with blockchain data

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Capital markets are undergoing a fundamental shift. Assets that live in fragmented systems and manual workflows are moving onto blockchains, systems designed to move and store value more transparently and efficiently.

While this unlocks more open and programmable financial systems, it also introduces significant complexity. For most users, interacting with this new infrastructure is still too difficult.

Fun builds the infrastructure that powers consumer-facing fintech applications, handling onboarding, account access, and money movement so users can interact with blockchain-based systems as seamlessly as they do with traditional finance.

For fintech builders, Fun provides a best-in-class onboarding and deposit stack that drives conversion and unlocks user growth. We operate at the intersection of financial infrastructure, complex engineering, and product experience.


About The Role

We're looking for an L2 Support Associate to work the support cases that require real technical depth and sound judgment, but don't need to pull an engineer off the roadmap. You'll investigate complex account and transaction issues end-to-end, handling cases that are detail-heavy and often time-sensitive. This is a highly technical role for someone who wants hands-on experience with blockchain data and direct exposure to how a fintech infrastructure works.

Company

Funxyz
New York, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Funxyz's careers site·first seen 10 Sept 2026·last verified 12 Sept 2026·How we source jobs

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