EBay·4 days ago
4 days ago
L2 Support Lead Engineer
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What you'll do
- Provide advanced production support for business-critical applications
- Drive automation initiatives
- Improve system reliability
What they're looking for
- Significant experience in application or site reliability engineering
- Strong scripting skills
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are expanding our team: As an L2 Support Lead Engineer, you will provide advanced production support for business-critical applications, drive automation initiatives, and improve system reliability. Ideal candidates have significant experience in application or site reliability engineering and strong scripting skills.
Skills
- application support
- production support
- l2 support
- site reliability engineering
- automation frameworks
- python
- java
- shell scripting
- rest apis
- integration systems
- monitoring tools
- observability tools
- troubleshooting
- root cause analysis
- incident management
- contact center platforms
- genesys cloud
- ivr systems
- acd routing
- workforce management integrations
- ai tools
- incident triage
- log summarization
- code review
- predictive alerting
- cloud platforms
- aws
- gcp
- azure
- ci/cd
Company
EBay
Salt Lake City, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.