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Jobs / Customer Service Team Lead in United States of America
3 days ago
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Labcorp·3 days ago
3 days ago

Lab Supervisor $2500.00 SIGN ON BONUS

Nashville TNMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • medical laboratory technology
  • quality control
  • quality assurance
  • clia regulations

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What you'll do

  • Supervise the day-to-day operations of the Core Laboratory department
  • Perform bench work and maintain proficiency/competency in technical operations
  • Ensure laboratory tests are accurately performed, and results are reported in a timely manner
  • Directly supervise, train, and mentor laboratory personnel of the department
  • Monitor daily workflow in the lab and schedule adequate assay coverage
  • Responsible for ensuring all shifts in the department are properly staffed
  • Research and resolve any production errors while escalating when necessary
  • Engage in continuous process and service level improvements
  • Ensure all equipment is being properly maintained through Quality Control
  • Prepare and maintain Quality Assurance records and documents
  • Evaluate new process improvements and make appropriate recommendations
  • Meet regularly with direct reports to provide coaching and feedback for their development

What they're looking for

  • Bachelor's degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology
  • 5 or more years of experience as a Medical Lab Technologist (MLS) or Medical Laboratory Technician (MLT)
  • TN Laboratory Supervisor License or ability to obtain it within 30 days of hire

Nice to have

  • 1 or more years of experience supervising or leading a team
  • 3 or more years of experience as a MLS or MLT generalist

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.


Labcorp is seeking a Clinical Core Laboratory Supervisor to join our team in Ascension Saint Thomas Midtown Hospital in Nashville, TN. 

Work Schedule: Monday - Friday 6:00AM - 2:30PM. Some flexibility on start/end time. Weekends/holidays as needed.

Job Responsibilities

  • Supervise the day-to-day operations of the Core Laboratory department
  • Perform bench work and maintain proficiency/competency in technical operations
  • Ensure laboratory tests are accurately performed, and results are reported in a timely manner
  • Directly supervise, train, and mentor laboratory personnel of the department
  • Monitor daily workflow in the lab and schedule adequate assay coverage
  • Responsible for ensuring all shifts in the department are properly staffed
  • Research and resolve any production errors while escalating when necessary
  • Engage in continuous process and service level improvements
  • Ensure all equipment is being properly maintained through Quality Control
  • Prepare and maintain Quality Assurance records and documents
  • Evaluate new process improvements and make appropriate recommendations
  • Meet regularly with direct reports to provide coaching and feedback for their development
  • Ensure all work is in accordance with state and Federal regulations
  • Responsible for administering and managing policies and procedures
  • Process and maintain payroll and personnel files
  • Perform administrative duties as needed

Minimum Qualifications: 

  • Bachelor's degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology
  • 5 or more years of experience as a Medical Lab Technologist (MLS) or Medical Laboratory Technician (MLT)
  • TN Laboratory Supervisor License or ability to obtain it within 30 days of hire

Preferred Qualifications: 

  • 1 or more years of experience supervising or leading a team
  • 3 or more years of experience as a MLS or MLT generalist

Additional Job Standards: 

  • In lieu of education requirements listed above, non-traditional degrees with applicable science credits that meet CLIA standards may meet education requirement 
  • Strong working knowledge of CLIA, CAP and relevant state regulations 
  • Understanding of laboratory operations as well as policies and procedures 
  • Proficient with Laboratory Information Systems and Microsoft Office 
  • Strong communication skills; both written and verbal 
  • High level of attention to detail with strong organizational skills  
  • Comfortability making decisions in a changing environment 
  • Ability to handle the physical requirements of the position 
  • Able to pass a standardized color blindness test 

Are you an experienced clinical laboratory professional looking for leadership opportunity? Are you detail oriented, process focused, and enjoy leading others?  Are you looking for an industry leading company that offers growth and stability? In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". 

$2,500.00 SIGN-ON BONUS (External Applicants Only)

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.  


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.


Company

Labcorp
Nashville TN

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Labcorp's careers site·first seen 18 Sept 2026·last verified 18 Sept 2026·How we source jobs

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