NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Team Lead in United States of America
49 minutes agoBe an early applicant
Apply with autofill
Apply with autofill
Labcorp·49 minutes ago
49 minutes agoBe an early applicant

Lab Supervisor - Women's Health/Genetics

Durham NCMid · 2-5 yearsCustomer Service Team Lead

Sign up free to see how well your resume matches this role.

Boost your chances at labcorp

How you compare FREE

?
Your scoreYour score: not yet known
→
41
Top 10%Top 10%: 41 out of 100

Top 10% of NextRaise users matched against Customer Service Team Lead roles in United States.

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.


LabCorp is seeking a Genomics Data Analyst Supervisor to join our team at our facility in Durham, NC.


This office-based leadership role oversees a team of Data Analysts responsible for the interpretation and analysis of data generated by our clinical molecular laboratories in Durham, NC, and Westborough, MA. The team specializes in the analysis of genomic data from a broad range of molecular testing, including next-generation sequencing, Sanger, and MLPA assays supporting both molecular genetics and molecular oncology. The team works closely with the laboratory and the clinical directors to ensure high-quality results are provided to patients.


Work Schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m.


Job Responsibilities

  • Directly supervise data analysis personnel and provide day-to-day leadership and guidance.
  • Ensure staff compliance with all regulatory, quality, safety, and departmental requirements.
  • Review genomics data from NGS, Sanger, and MLPA assays and ensure adherence to established procedures and quality standards.
  • Coordinate with stakeholders to improve communication, efficiency, and workflow effectiveness.
  • Oversee the performance of testing activities related to the data analysis workflows.
  • Investigate, perform, and evaluate troubleshooting activities related to processes and workflows.
  • Revise, update, and maintain SOPs.
  • Identify opportunities for process improvement and implement corrective or preventive actions.
  • Support the data analysis components of validations for new test methods, instrumentation, reagents, and workflows.
  • Participate in Quality activities and continuous improvement initiatives.

 

Minimum Qualifications

  • Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology
  • 5 years or more of clinical laboratory testing experience
  • 1 year or more of molecular clinical laboratory testing experience

Preferred Qualifications

  • 6 months or more of supervising or leading a team
  • ASCP or AMT certification 
  • 2 years or more experience with sequence analysis and familiarity with sequence analysis software.

Additional Job Standards

  • In lieu of education requirements listed above, non-traditional degrees with applicable science credits that meet CLIA standards may meet education requirements     
  • Understanding of laboratory operations as well as policies and procedures   
  • Experience working in a high volume laboratory environment
  • Strong working knowledge of CLIA, CAP and relevant state regulations       
  • Ability to work independently and within a team environment·        Proficient with computers; Familiarity with laboratory information systems       
  • High level of attention to detail along with strong communication and organizational skills    
  • Comfortability making decisions in a changing environment
  • Ability to handle the physical requirements of the position       
  • Able to pass a standardized color blindness test       
  • Flexibility to work overtime or other shifts depending on business needs

At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!


Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. 


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.


Company

Labcorp
Durham NC

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Labcorp's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

Similar jobs

  • Personal Shopper Team Leader at brookshiresBrownwood, United States of America–match not yet calculated
  • Supervisor, Production - FP - SSMG - US at syscoBuckhead South Florida, United States of America–match not yet calculated
  • Phlebotomy Supervisor - DFW Surrounding Area at shusaAddison, United States of America–match not yet calculated
  • Phlebotomy Supervisor at shusaHouston, United States of America–match not yet calculated
  • Laboratory Supervisor - Cytogenetics Prenatal at labcorpDurham NC–match not yet calculated

Browse more jobs

  • Customer Service Team Lead jobs in United States
  • Customer Service Representative jobs in United States
  • Customer Service Manager jobs in United States
  • Customer Experience Specialist jobs in United States
  • Customer Service Team Lead jobs in United Kingdom
  • Customer Service Team Lead jobs in India