United Airlines·2 days ago
2 days ago
Lead Agent - Customer Service- Full Time
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What you'll do
- oversee daily airport operations
- ensuring smooth service delivery and safety standards
- coordinate staff
- manage tasks
- support internal teams
What they're looking for
- supervisory experience
- strong administrative skills
- fluency in English
Nice to have
- fluent french
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are expanding our team: As Lead Agent in Customer Service, you will oversee daily airport operations, ensuring smooth service delivery and safety standards. You will coordinate staff, manage tasks, and support internal teams. Ideal candidates bring supervisory experience, strong administrative skills, and fluency in English.
Skills
- airport operations
- team leadership
- customer service
- supervisory experience
- staff scheduling
- performance management
- regulatory compliance
- mandatory documentation
- microsoft word
- microsoft excel
- microsoft outlook
- atw airport procedures
- airport applications (map, aero, shares, aims)
- internal safety meetings
- aircraft damage investigation
- employee injury investigation
- project support
- premium service policies
- club access policies
- marketing programs
- international gsc qualification
- fluent french
Company
United Airlines
Haute, France
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