United Airlines·2 days ago
2 days ago
Lead Agent - Customer Service (Full-Time)
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What you'll do
- Oversee daily airport operations
- Ensure service standards and operational objectives are met
- Provide front-line leadership and technical support
- Make impactful decisions
What they're looking for
- Supervisory experience
- Strong administrative skills
- Fluency in English
Nice to have
- Fluent French
- Fluent German
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Become part of our team as a Lead Agent in Customer Service, where you will oversee daily airport operations, ensuring service standards and operational objectives are met. You will provide front-line leadership and technical support, making impactful decisions. Ideal candidates bring supervisory experience, strong administrative skills, and fluency in English.
Skills
- airport operations
- customer service
- team leadership
- supervisory experience
- staff scheduling
- performance management
- regulatory documentation
- microsoft word
- microsoft excel
- microsoft outlook
- atw airport procedures
- airport applications (map, aero, shares, aims)
- mandatory regulatory compliance
- internal safety meetings
- aircraft damage investigation
- employee injury investigation
- premium service policies
- club access policies
- marketing programs
- project support
- fluent english
- fluent french
- fluent german
Company
United Airlines
Luxembourg City, Luxembourg
Company facts come from this company's own listings. We only show what the postings themselves carry.