Lead Cloud Ops Platform Engineer (m/f/d)

At SOFICO, we're building the future of mobility through Miles, our market-leading platform for leasing, fleet, and mobility operations worldwide. As an international team, we combine innovation, collaboration, and ownership to deliver real impact for our customers, in a culture of continuous learning, mutual support, and shared success.

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SOFICO is expanding its Data & AI organisation to build the SOFICO AI Cloud and the Miles Enterprise Agentic Platform: an AI experience layer backed by a deterministic capability layer that keeps every business action controlled, predictable, and testable.

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From our Ghent office, you'll be the founding Cloud Ops engineer embedded directly in the Data & AI product team, owning the design, build, and operation of the AI Cloud platform: standardized, single-tenant environments that SOFICO runs in Azure, powering the Agentic Platform.

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What You'll do

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This is a hands-on role: you design it and you build it. Automated deployment is key from day one.

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• Design, build, and operate the AI Cloud platform: standardized, single-tenant customer environments run by SOFICO in Azure.
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• Build and maintain the automated "instance factory" for rapid, secure provisioning, upgrades, and lifecycle management of customer instances.
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• Own Infrastructure-as-Code, CI/CD, and GitOps practices end to end, from design through daily operation.
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• Drive platform standardization: handle customer-specific requirements through configuration, not custom infrastructure.
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• Design secure, reliable connectivity between AI Cloud and the rest of Miles Enterprise, parts of which run on-premise or at customer sites.
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• Own platform reliability, security, and observability: monitoring, alerting, incident response, and continuous improvement.
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• Apply the technical standards and foundations for Cloud Ops for Miles Enterprise to the Data & AI team's artifacts.
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What You Bring

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• Senior-level, hands-on experience in Platform Engineering, Cloud Ops, DevOps, or SRE u2014 comfortable owning a platform end to end, with help from our Cloud Ops specialists.
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• Proven track record operating and scaling production SaaS or cloud-native platforms.
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• Strong background automating infrastructure provisioning, deployment, and operations at scale.
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• Confident setting technical direction and standards solo today, with the appetite to mentor and grow a team once one exists.
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Knowledge & Skills

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• Infrastructure-as-Code: Terraform, Ansible, or similar.
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• Kubernetes, Helm, Docker, and cloud-native platforms.
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• CI/CD pipelines and GitOps-based deployment automation.
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• Solid Azure experience; exposure to Azure AI services is a strong plus.
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• Observability: monitoring, logging, alerting, incident response.
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• Operating multi-tenant / multi-customer platforms: tenant isolation, secrets management, fleet-wide upgrades.
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• Secure connectivity between cloud and on-premise or customer-hosted environments u2014 needed from day one to integrate with the rest of Miles Enterprise.
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• Strong communication and stakeholder management; you'll work directly with product, AI engineering, and, eventually, the wider Miles Ops organisation.
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Plus: cloud cost optimization experience.

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What's in it for youu2026

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• Competitive salary package.
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• Meal vouchers allowance provided per working day.
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• Hospitalisation and group insurance
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• Hybrid working and flexible hours, giving you the freedom to shape your workday.
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• A modern co-working space offering a comfortable working environment.
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• A structured onboarding program from day one, with a dedicated coach to help you get up to speed and grow in your role.
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• Regular opportunities to connect beyond day-to-day work u2014 casual drinks, team activities, and company-wide events.
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Ready to build the secure and deterministic capabilities behind the next generation of mobility software? Join SOFICO and let's shape what's next together!

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