Lead ServiceNow Developer
Sign up free to see how well your resume matches this role.
What you'll do
- Lead and mentor a team of ServiceNow developers, enforcing best practices in development, configuration, and integrations.
- Define and execute the ServiceNow development strategy aligned with organizational goals.
- Design, develop, and deploy ServiceNow applications, workflows, service catalogs, and integrations.
- Provide technical leadership across modules such as ITSM, ITOM, HRSD, SecOps, and custom applications.
- Drive platform governance including coding standards, security controls, and design frameworks.
- Collaborate with business stakeholders to gather requirements and translate them into scalable solutions.
- Lead complex integrations using REST, SOAP, APIs, LDAP, and MID Server.
- Implement automation and advanced workflows leveraging ServiceNow best practices and emerging capabilities (AI/ML).
- Ensure alignment with ITIL processes, compliance standards, and enterprise security policies.
- Support platform operations including upgrades, patching, performance optimization, and stability.
- Partner with Transformation and Operations teams for continuous service improvement and platform lifecycle management.
What they're looking for
- Strong experience in JavaScript, Glide API, AngularJS, HTML, CSS
- Deep knowledge of at least two ServiceNow modules: ITSM, HRSD, IRM, or SecOps
- Good understanding of CMDB, ITOM, CSM, and custom application development
- Proven experience in ServiceNow architecture design and enterprise integrations
- Exposure to CI/CD pipelines, DevOps practices, and Agile/Scrum methodologies
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Key Responsibilities
• Lead and mentor a team of ServiceNow developers, enforcing best
practices in development, configuration, and integrations.
• Define and execute the ServiceNow development strategy aligned with
organizational goals.
• Design, develop, and deploy ServiceNow applications, workflows, service
catalogs, and integrations.
• Provide technical leadership across modules such as ITSM, ITOM, HRSD,
SecOps, and custom applications.
• Drive platform governance including coding standards, security controls,
and design frameworks.
• Collaborate with business stakeholders to gather requirements and
translate them into scalable solutions.
• Lead complex integrations using REST, SOAP, APIs, LDAP, and MID Server.
• Implement automation and advanced workflows leveraging ServiceNow
best practices and emerging capabilities (AI/ML).
• Ensure alignment with ITIL processes, compliance standards, and enterprise
security policies.
• Support platform operations including upgrades, patching, performance
optimization, and stability.
• Partner with Transformation and Operations teams for continuous service
improvement and platform lifecycle management.
ServiceNow Development Lead
Required Skills & Qualifications:
Technical Expertise
• Strong experience in JavaScript, Glide API, AngularJS, HTML, CSS
• Deep knowledge of at least two ServiceNow modules: ITSM, HRSD, IRM, or
SecOps
• Good understanding of CMDB, ITOM, CSM, and custom application
development
• Proven experience in ServiceNow architecture design and enterprise
integrations
• Exposure to CI/CD pipelines, DevOps practices, and Agile/Scrum
methodologies
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.