PNC Financial Services·8 days ago
8 days ago
Lead Teller
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What you'll do
- Coach and mentor tellers
- Deliver exceptional customer experiences
- Support daily branch operations
- Process customer transactions
- Identify banking opportunities
- Ensure adherence to policies
What they're looking for
- Relevant experience in retail banking
- Strong communication skills
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Seeking a Lead Teller to coach and mentor tellers, deliver exceptional customer experiences, and support daily branch operations. This role involves processing customer transactions, identifying banking opportunities, and ensuring adherence to policies. Ideal for candidates with relevant experience in retail banking and strong communication skills.
Skills
- cash handling
- customer service
- transaction processing
- risk management
- coaching
- performance management
- problem resolution
- digital banking platforms
- sales referrals
- lobby engagement
- policy adherence
- accuracy and attention to detail
- managing multiple priorities
- matrix management
- proactive sales
- leveraging technology
- digital awareness
Company
PNC Financial Services
Roanoke Rapids, United States of America
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