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Jobs / Customer Experience Specialist in Australia
1 month ago
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Estiahealth·1 month ago
1 month ago

Lifestyle | Kangaroo Flat | Part Time

Kangaroo Flat, AustraliaPart-timeMid · 2-5 yearsCustomer Experience Specialist

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Must-have skills for this role

  • personal care
  • emotional support
  • relationship building
  • organization

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About this role

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.


Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.


Join us in playing a special role in the future of aged care.


About the Role

In this varied and busy role you deliver engaging, fun and varied activities ensuring residents have their best day, everyday. A key part of your role will be giving personal care and emotional support to residents to ensure they feel valued, safe and maintain strong social connections within the home. As well as providing some aspects of direct care you will love getting to know the personal interests of our residents and finding engaging, fun and innovative activities that keep them motivated and smiling.

This position involves working:

Week 1 - Tuesday 2pm to 6pm

Week 2 - Wednesday 2pm to 6pm

You’ll be a team player who:

  • Brings your energy and passion for enriching the lives of older Australians into this fun, dynamic and varied role
  • Wants to be part of a collaborative team in a dynamic and growing sector where you can make a valuable contribution to the lives of older Australians with your warm and welcoming approach
  • Is highly organized, can manage multiple tasks at once
  • Has a passion for building genuine relationships and a desire to see residents enjoying themselves


Benefits available:

  • Retail savings with the Blue Light Card
  • Discounted car hire
  • Employee Assistance Program for you and your family
  • Free Wellbeing App to support your mental and physical health
  • Novated leasing for vehicles
  • Workplace banking support
  • ACN membership discounts for nurses
  • Discounted health insurance with nib health
  • Discounted JB HiFi

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centered aged care and services. If this is you, Apply now!


Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.


Please be advised that we do not accept emailed applications for this position. To apply, simply click the '' button and follow the instructions provided.


Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes.

Company

Estiahealth
Kangaroo Flat, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Estiahealth's careers site·first seen 4 Jul 2026·last verified 8 Sept 2026·How we source jobs

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