Live Events Campaign Ops Specialist, Live Event Ops Services

If you love sports, solving big-customer problems, and have a passion for new technology in the media space, then Live Events Campaign Ops Specialist is an amazing opportunity for a role that lies at the intersection of your interests. With broadcast agreements around the world including the NFL's Thursday Night Football (TNF) in the US, the English Premier League (EPL) in the UK, the UEFA Champions League (UCL) across the UK, Germany, and Italy, the French Open (Roland-Garros) in France, the NBA globally across 10 countries, NASCAR Cup Races, WNBA, NWSL, Serie A, MLB (Yankees), NHL, Copa do Brasil, Brasileirão Series A, Top Rank Boxing Japan, and others— Amazon Prime Video is delivering the future of Live Events for our Prime customers.

The Campaign Operations Specialist owns end-to-end schedule delivery for Live Event properties, serving as the team's subject matter expert (SME) for set-up processes, troubleshooting, and QA compliance. This role operates independently within defined problem spaces, coordinates cross-functionally with multiple stakeholder teams, and mentors junior associates to elevate team performance.

We are building a world-class live sports ad program that benefits our customers, advertisers, and league partners with unique, never-been-done-before ad experiences — including Dynamic Ad Insertion (DAI), Programmatic Preferred Deals, Interactive Video Ads (IVA), and Hybrid ad serving.

*Weekend Coverage Requirement*

This role requires coverage of at least one (1) weekend day (Saturday or Sunday) per week to support live event broadcasts that occur on weekends. Live Events — including MLB, NBA, EPL, NASCAR, and other properties — frequently air on weekends, requiring real-time operational support for schedule changes, late creative swaps, and broadcast-day QA.

NOTE: This is an 11-month seasonal role.

Key job responsibilities
The Live Events Campaign Ops I will work closely with Campaign Services, Sales, Finance, Production Teams, Campaign Managers (CCMs), and Activation Managers to support the successful execution of Ad Sales revenue and on-air broadcast schedules. Core responsibilities include:

- Generate, adjusts, and deliver weekly event schedules for all assigned properties (Ex. TNF, NBA, NHL), owning the tactical workflow from initial inputs through finalized delivery to Play Out Partners.
- Manage schedule set-up and edits within the internal platform, coordinating directly with stakeholders on changes, updates, and discrepancies, while maintaining 100% on-time delivery
- Coordinates daily with Property Managers, Campaign Managers, Sales Planning, Programming, and Program Engineers to align schedule delivery with campaign requirements and live event timelines.
- Manage platform success ensuring campaigns and schedules are within SLA and accurate completion for Play-Out-Partners
- Communicate the status of campaign to key global partners and also adjust creatives or IKVs as needed.
- Contributes with automation or efficiency projects — identifying process gaps, developing SOPs, supporting UAT verification, and contributing to productivity dashboard improvements.
- Partnering with key stakeholders to define, identify and influence the development of new initiatives.



A day in the life
The Campaign Operations Specialist generates, adjusts, and delivers weekly event schedules for high/medium properties — owning the tactical workflow end-to-end. The role serves as the primary SME reference point for campaign set-up processes, troubleshooting, and QA compliance standards. Cross-functional coordination with Property Managers, Campaign Managers, Sales Planning, Programming, and Program Engineers is central to daily operations. The Specialist contributes to automation and efficiency projects (minimum one project contribution per quarter), mentors others on set-up execution, scheduling processes, and QA standards, and authors weekly schedule delivery reports, defect summaries, and WBR/MBR narrative contributions.

About the team
Flexibility, adaptability, and being comfortable with ambiguity are required mindsets as workflows will include a combination of industry best practices and proprietary tools and policies. The LEAS organization operates in a startup-like environment where speed and accuracy are paramount, managing simultaneous campaign volumes across a growing global property portfolio. In 2026, the team is shifting from reactive to proactive execution — standardizing through simplification, accelerating through GenAI, and scaling through cost-effective operating models.

Basic Qualifications

- Experience using data to influence business decisions
- 1+ years of experience in campaign operations, ad operations, or media scheduling
- Demonstrated competency in campaign set-up execution
- Proven ability to manage ambiguity independently and escalate appropriately
- Strong written and verbal communication skills for cross-functional coordination
- Experience working with operational systems such as Amazon ADSP, Salesforce, or similar ad-tech platforms

Preferred Qualifications

- Experience back office operations, escalation management and troubleshooting environments
- Proficiency in data reporting, narrative writing, and operational analytics
- Direct experience with live event scheduling workflows and broadcast/streaming ad operations
- Track record of identifying and documenting process improvements

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