Logistics Coordinator I - Homebased - Mexico
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
We are currently seeking a Logistics Coordinator I to join our diverse and dynamic team. As a Logistics Coordinator I supporting the IPS Hub Team at ICON, you will play a key role in coordinating investigational product (IP) and clinical supply activities across the study lifecycle. The role focuses on supporting temperature excursion management, investigational product destruction activities, inventory tracking, import/export documentation, and maintaining accurate clinical supply records to ensure compliance and uninterrupted study execution.
What You Will Be Doing:
- Support the tracking and management of temperature excursions by reviewing documentation for accuracy and ensuring timely escalation and submission of required information.
- Coordinate investigational product (IP) destruction activities and maintain appropriate documentation in accordance with study and regulatory requirements.
- Support import license requests and other country-specific regulatory documentation in collaboration with local IPM and Logistics teams.
- Assist with investigational product inventory management and reconciliation activities under the oversight of the IPM.
- Monitor IP Tracking Tables (IPTTs) and Clinical Supply Management Systems (CSMS) to ensure timely updates related to shipments, receipts, returns, reconciliation, and destruction activities.
- Maintain complete, accurate, and audit-ready documentation following applicable SOPs, GxP requirements, and study procedures.
- Support issue tracking and resolution related to clinical supply distribution, inventory discrepancies, and other supply chain activities.
- Collaborate with internal teams, depots, clinical sites, and external vendors to ensure efficient clinical supply operations and timely delivery of study materials.
Your Profile:
- Bachelor's degree preferred.
- 2+ years of experience in clinical research, clinical operations, supply chain, logistics, or a related pharmaceutical industry role.
- Familiarity with investigational product management, clinical trial supplies, inventory tracking, import/export processes, or regulatory documentation preferred.
- Strong organizational skills with the ability to manage multiple priorities and work in a fast-paced environment.
- Excellent communication, problem-solving, and attention-to-detail skills.
- Advanced English (reading, writing, and speaking).
- Proficiency in Microsoft Office Suite, including Excel.
- Experience working within clinical trial management, supply management, or inventory tracking systems is a plus
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
