LXR Shore House, Guest Service Agent - Hotel del Coronado, A Curio Collection by Hilton
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About this role
The iconic Hotel del Coronado is looking for a LXR Shore House Guest Service Agent to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.
Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining.
Want to learn more? Hotel Website, Facebook, Instagram, Pinterest
Classification: Full-Time
Shift: Various – must be available to work weekdays, weekends, and holidays.
Union Position: This position is part of the Local L30 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a LXR Shore House Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
The Shore House Guest Service Agent is the primary point of contact for all Shore House guests. The Shore House Host is a property ambassador and assists in crafting a curated experience for our guests while supporting all team members in executing the highest level of service while creating “Del Memories”. Projects professionalism and a positive attitude while efficiently and courteously assisting our Shore House guests. Must be able to handle and process guests’ requests and exceed their expectations while providing them with personalized services and accurate information.
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