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Jobs / Customer Service Team Lead in United Kingdom
1 month ago
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SR
SRG·1 month ago
1 month ago

Maintenance and Planning Team Leader

Darlington, United KingdomFull-timeMid · 2-5 years₹52.5L – ₹57.8L/yr · est.Customer Service Team Lead

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Must-have skills for this role

  • maintenance engineering
  • fault-finding
  • problem-solving
  • preventative maintenance

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What you'll do

  • Lead and coordinate a team of maintenance technicians and support staff
  • Plan, prioritise, and manage planned and reactive maintenance activities
  • Support the development of team capability through coaching, mentoring, and training
  • Act as a key escalation point for maintenance and reliability issues across the site
  • Ensure the reliability and availability of laboratory, manufacturing, and facility equipment
  • Coordinate maintenance schedules to minimise downtime and maximise operational performance
  • Oversee preventative and predictive maintenance programmes
  • Support installation, calibration, improvement, and repair activities across site assets
  • Work closely with facilities management providers and third-party contractors
  • Coordinate infrastructure maintenance and facility improvement activities
  • Ensure contractor activities are delivered safely, efficiently, and in line with operational requirements
  • Act as the interface between internal teams and external service providers

What they're looking for

  • Significant experience in maintenance engineering within a regulated or highly controlled environment
  • Experience leading or supervising maintenance teams
  • Strong fault-finding and problem-solving capability
  • Experience working with both equipment and facility infrastructure
  • The ability to prioritise competing demands and coordinate multiple stakeholders
  • Excellent communication and planning skills

Nice to have

  • GMP or pharmaceutical manufacturing environments
  • Cleanroom facilities
  • Steam systems
  • Purified water systems
  • Building services and critical utilities
  • Medical devices, pharmaceutical, life sciences, oil & gas, or similarly regulated industries
  • Facilities maintenance and contractor management

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Maintenance Team Leader

Permanent | Darlington | £50,000 - £55,000

About the Role

We are seeking a Maintenance Team Leader to join a growing engineering function, supporting the operational reliability of highly specialised laboratory, manufacturing, and facility assets.

Reporting to the Head of Maintenance, this role will lead a small team responsible for maintaining critical equipment, laboratory infrastructure, and facility systems across the site. You'll play a key role in ensuring assets remain safe, compliant, and available for scientific and operational teams, while also coordinating external contractors and facilities management providers.

This is an excellent opportunity for an experienced maintenance professional looking to take the next step into a leadership role, while still remaining technically involved in the day-to-day operation of the site.

What You'll Be Responsible For

Maintenance Leadership

Lead and coordinate a team of maintenance technicians and support staff

Plan, prioritise, and manage planned and reactive maintenance activities

Support the development of team capability through coaching, mentoring, and training

Act as a key escalation point for maintenance and reliability issues across the siteFacilities & Equipment Reliability

Ensure the reliability and availability of laboratory, manufacturing, and facility equipment

Coordinate maintenance schedules to minimise downtime and maximise operational performance

Oversee preventative and predictive maintenance programmes

Support installation, calibration, improvement, and repair activities across site assetsContractor & Facilities Management

Work closely with facilities management providers and third-party contractors

Coordinate infrastructure maintenance and facility improvement activities

Ensure contractor activities are delivered safely, efficiently, and in line with operational requirements

Act as the interface between internal teams and external service providersOperational & Site Support

Support Heads of Operations and key stakeholders with maintenance planning and technical advice

Coordinate engineering resources and priorities across the site

Contribute to maintenance strategy, asset lifecycle planning, and reliability improvements

Help identify opportunities to improve asset performance and reduce operational costsCompliance & Continuous Improvement

Ensure activities are completed in accordance with Health & Safety, quality, and regulatory requirements

Support maintenance activities within regulated environments, including GMP facilities

Analyse maintenance data and KPIs to identify trends and improvement opportunities

Drive continuous improvement initiatives that enhance reliability and efficiency

About You

You are an experienced maintenance professional with strong technical knowledge and a proactive approach to leadership and problem solving.

You'll bring:

Significant experience in maintenance engineering within a regulated or highly controlled environment

Experience leading or supervising maintenance teams

Strong fault-finding and problem-solving capability

Experience working with both equipment and facility infrastructure

The ability to prioritise competing demands and coordinate multiple stakeholders

Excellent communication and planning skillsWe are open to candidates from either a mechanical or electrical background.

Particularly desirable experience includes:

GMP or pharmaceutical manufacturing environments

Cleanroom facilities

Steam systems

Purified water systems

Building services and critical utilities

Medical devices, pharmaceutical, life sciences, oil & gas, or similarly regulated industries

Facilities maintenance and contractor managementThe ideal candidate will be hands-on, practical, and able to support both laboratory equipment and facility-related assets while leading a small team and coordinating external providers.

Why Join Us?

Opportunity to lead maintenance activities across a technically advanced site

Mix of leadership, engineering, and operational responsibility

Work within cutting-edge laboratory and manufacturing environments

Exposure to GMP and advanced therapeutic manufacturing facilities

Competitive salary of up to £55,000

Location & Working Pattern

Based primarily in Darlington

Occasional travel to other UK sites may be required

Full-time permanent role

The Opportunity

This role is ideal for an experienced maintenance engineer, supervisor, or team leader looking to step into a broader leadership position. You'll play a critical role in keeping complex scientific and manufacturing environments running effectively while helping shape the future reliability and maintenance strategy of the site

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Company

SR
SRG
Darlington, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from SRG's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

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