NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Team Lead in United Kingdom
13 hours ago
Apply with autofill
Apply with autofill
Sodexo·13 hours ago
13 hours ago

Maintenance Team Leader Mechanical/Electrical

UKSenior · 5+ years₹105 – ₹45.3L/yr · est.Customer Service Team Lead

Sign up free to see how well your resume matches this role.

Boost your chances at Sodexo

How you compare FREE

?
Your scoreYour score: not yet known
→
41
Top 10%Top 10%: 41 out of 100

Top 10% of NextRaise users matched against Customer Service Team Lead roles in United Kingdom.

Must-have skills for this role

  • electrical
  • mechanical
  • building services
  • facilities management

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Leading, motivating and developing a team of engineers, handypersons and compliance operatives.
  • Managing the delivery of planned preventative maintenance (PPM) and reactive maintenance activities across residential and communal buildings.
  • Providing technical leadership across electrical, mechanical and building services systems.
  • Supporting the safe operation, compliance and reliability of all engineering assets.
  • Monitoring performance against contractual KPIs, SLAs and compliance requirements.
  • Managing resource allocation, labour deployment and materials to ensure efficient service delivery.
  • Coordinating specialist contractors and reviewing completed works to ensure quality standards are achieved.
  • Maintaining accurate asset, maintenance and compliance records through CAFM systems, including Maximo.
  • Supporting lifecycle planning, refurbishment projects and continuous improvement initiatives.
  • Developing strong relationships with University stakeholders, accommodation teams, contractors and colleagues.
  • Producing performance reports and supporting client reporting requirements.
  • Participating in the call-out rota to support the University's 24/7 operational requirements.

What they're looking for

  • Time-served Electrical or Mechanical apprenticeship with HND, NVQ Level 3 or equivalent qualification in a relevant discipline.
  • Minimum five years' experience within building services, facilities management or plant engineering environments.
  • Previous experience managing and developing engineering teams.
  • Strong technical knowledge of electrical, mechanical and building services systems.
  • Experience within a Total Facilities Management (TFM) or Integrated Facilities Management (IFM) environment.
  • Experience working with CAFM/CMMS systems, ideally Maximo.
  • Knowledge of planned preventative maintenance methodologies, including SFG20/SFG30.
  • Understanding of statutory compliance, engineering regulations and safe systems of work.
  • Experience supporting internal and external compliance audits.
  • Strong stakeholder management and client-facing experience.
  • Excellent communication, organisational and problem-solving skills.
  • Full UK Driving Licence.

Nice to have

  • Previous Authorised Person (AP) experience in disciplines such as LV, Mechanical Services, Boiler & Pressure Systems or Confined Spaces.
  • IOSH Managing Safely.
  • BM TRADA, City & Guilds, FIRAS or similar accreditation.
  • Additional compliance, technical or leadership qualifications.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Join Our Team as aMaintenance Team Leader Mechanical Electrical– Make an Impact Every DayTrinity Square Accommodation, Northumbria University, 202 High Street, Gateshead NE8 1AQFlexibility required to cover various sites across Newcastle upon Tyne and Gateshead£43,111pa + excellent benefits40hrs pw Monday to FridayFlexibility required for start and finish times which can vary, from 08.00 to 16.30 and 10.00 to 18.30on call rota 1 week in 4; payment givenFree parkingFull UK Driving Licence essentialLead Engineering Excellence. Enhance the Student Experience.At Sodexo, we believe that every role has the power to improve daily life. We're looking for an experienced and inspiring Engineering Team Leader to join our Technical Services team at Northumbria University, leading the delivery of outstanding Hard FM services across a diverse student accommodation portfolio.If you're an experienced engineering professional with a passion for leadership, compliance and customer service, we'd love to hear from you.About the RoleThis is an exciting opportunity for a technically strong engineering professional with leadership experience to play a pivotal role in maintaining and enhancing the environments where thousands of students live, study and thrive.As a hands-on leader, you'll oversee the safe and efficient operation of critical building services, drive compliance and performance, and lead a dedicated team of engineers to deliver a sector-leading maintenance service. In return, you'll join a global organisation committed to investing in its people, supporting career progression and creating a positive impact for customers, clients and communities.As Engineering Team Leader, you'll be responsible for leading the day-to-day delivery of planned, reactive and corrective maintenance services across the University estate.This role requires flexibility to support key student move-in and move-out periods, particularly during June and September, when delivering an exceptional student experience is critical. The successful candidate will also be expected to undertake Authorised Person responsibilities relevant to their discipline, with training provided where required.Leading, motivating and developing a team of engineers, handypersons and compliance operatives.Managing the delivery of planned preventative maintenance (PPM) and reactive maintenance activities across residential and communal buildings.Providing technical leadership across electrical, mechanical and building services systems.Supporting the safe operation, compliance and reliability of all engineering assets.Monitoring performance against contractual KPIs, SLAs and compliance requirements.Managing resource allocation, labour deployment and materials to ensure efficient service delivery.Coordinating specialist contractors and reviewing completed works to ensure quality standards are achieved.Maintaining accurate asset, maintenance and compliance records through CAFM systems, including Maximo.Supporting lifecycle planning, refurbishment projects and continuous improvement initiatives.Developing strong relationships with University stakeholders, accommodation teams, contractors and colleagues.Producing performance reports and supporting client reporting requirements.Participating in the call-out rota to support the University's 24/7 operational requirements.What We’re Looking ForEssential Qualifications & ExperienceTime-served Electrical or Mechanical apprenticeship with HND, NVQ Level 3 or equivalent qualification in a relevant discipline.Minimum five years' experience within building services, facilities management or plant engineering environments.Previous experience managing and developing engineering teams.Strong technical knowledge of electrical, mechanical and building services systems.Experience within a Total Facilities Management (TFM) or Integrated Facilities Management (IFM) environment.Experience working with CAFM/CMMS systems, ideally Maximo.Knowledge of planned preventative maintenance methodologies, including SFG20/SFG30.Understanding of statutory compliance, engineering regulations and safe systems of work.Experience supporting internal and external compliance audits.Strong stakeholder management and client-facing experience.Excellent communication, organisational and problem-solving skills.Full UK Driving Licence.Desirable Qualifications & CertificationsPrevious Authorised Person (AP) experience in disciplines such as LV, Mechanical Services, Boiler & Pressure Systems or Confined Spaces.IOSH Managing Safely.BM TRADA, City & Guilds, FIRAS or similar accreditation.Additional compliance, technical or leadership qualifications.What We OfferAt Sodexo, this is more than just a job—it’s your chance to be part of something greater. We celebrate individuality, encourage purpose-driven work, and empower you to succeed on your own terms. Here’s what you can expect when you join us:A competitive salary & excellent benefits package.Opportunities for career growth and development.A diverse, supportive, and inclusive workplace.A chance to make a tangible impact on[specific area, e.g., client satisfaction, sustainability, operational excellence].Additional Perks & BenefitsUnlimited access to an online mental health and wellbeing support platform.An Employee Assistance Programme for legal, financial, and personal support.24/7 access to a virtual GP service.Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme.Membership in the Mercer Aspire Pension Plan to help you save for your future.Learning and development opportunities to enhance your career growth.A Bike to Work Scheme, supporting both your fitness and the environment.Ready to Be Part of Something Greater?If you're looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it. Apply today and take the next step in your Sodexo journey.Friendly customers. Vibrant communities. Exciting careers.Please note: Sodexo reserves the right to close this advert early if we receive a high number of applications.

Company

Sodexo
UK

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Sodexo's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

Similar jobs

  • Physiotherapy Team Leader at ramsayhealthcareKettering, United Kingdom–match not yet calculated
  • Supervisor at MegansMarlow, United Kingdom–match not yet calculated
  • Bar Supervisor at The Farmhouse at RedcoatsHitchin, United Kingdom–match not yet calculated
  • Supervisor at MegansLondon, United Kingdom–match not yet calculated
  • Supervisor at MegansSurbiton, United Kingdom–match not yet calculated

Browse more jobs

  • Customer Service Team Lead jobs in United Kingdom
  • Customer Service Manager jobs in United Kingdom
  • Customer Service Representative jobs in United Kingdom
  • Customer Experience Specialist jobs in United Kingdom
  • Customer Service Team Lead jobs in United States
  • Customer Service Team Lead jobs in India