Manager, AI Search Strategy and Customer Experience

Become part of our team as Manager, AI Search Strategy and Customer Experience, where you will shape the evolution of CVS Health’s digital strategy and AEO platform. Drive the adoption of AI-powered search solutions, partner with cross-functional teams, and deliver measurable impact. Ideal for experienced professionals in digital discovery and customer experience.

Skills

• aeo strategy
• ai visibility platforms
• content optimization
• prompt-based benchmarking
• citation analysis
• share-of-answer measurement
• ai-driven platforms
• content analytics
• google business profiles
• adobe
• data visualization
• tableau
• sql
• healthcare industry knowledge
• hipaa compliance
• cross-functional collaboration
• stakeholder management
• strategic planning
• market research
• product management
• consulting
• data integration
• headless commerce architecture
• machine-readable content models
• consumer survey platforms
• kantar
• nielsen