Manager, Client Solutions
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About this role
Manager, Client Solutions, PE
GLG is seeking a Manager to co-lead our Private Equity (PE) Client Solutions team in Shanghai in exceeding its commercial, development, compliance and people targets. In addition, he/she will support and manage research inquiries coming from our client firms based in Shanghai. Finally, the Manager will support sales in expanding our presence, and work with the leadership in developing and implementing business performance improvement initiatives.
Responsibilities:
- Take ownership of a book of multiple PE (private equity) client accounts to meet and exceed commercial and service targets with best-in-class service and thoughtful solutions
- Lead client user outreach, including to identify new users to establish working relationships, and to maintain senior relationships within key accounts
- Actively identify and drive upsell opportunities with strong business and financial acumen
- Coach and manage junior client solution professionals - Managers are expected to coach associates to develop into fully capable client solution professionals and monitor project deliver qualities by associates within the team
- Support new sales by joining critical client meetings and leading execution of capability assessment
- Participate in company-level operational and strategic initiatives
Qualifications:
- 4-8 years of experience, ideally in consulting, banking, information services market research or other professional services
- Prefer to have direct experience in B2B client servicing or account management; directly worked as or with management consultant is a plus
- Strong can-do attitude with strong execution capability and learning attitude
- Successful track record of working in fast paced, client service environment
- Passion for problem solving
- Experience in coaching and/or managing junior employees or team members
- Outstanding collaboration capability to work with cross-team counterparts
- Understanding of the business climate
- Interest in working across industries subjects ranging from industrials to consumer to healthcare etc.
- Professional proficient in English and Chinese
About GLG / Gerson Lehrman Group
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.
At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.
We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
About GLG / Gerson Lehrman Group
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.
At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.
We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
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