Malt·SaaS·6 days ago
6 days ago
Manager Customer Success (Public Sector)
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What you'll do
- Scaling operations dedicated to the Public Sector
- Leading a growing team
- Driving operational excellence across client onboarding, renewals, and key programs
- Acting as a trusted partner to Sales and Operations leadership
- Combining revenue growth, team development, process optimization, and a high-bar user experience at scale
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
🪐 Discover our galaxy
Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:
- A diverse team of 600 Malters across 6 European countries
- A culture that champions equality (50% of our Comex are women) and inclusive growth
- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
- A mission to give everyone the freedom to work differently
Ready to help shape the future of work? Your next chapter starts here! 🪐
At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.
As our Manager Customer Success, you will play a pivotal role in scaling our operations dedicated to the Public Sector. Leading a growing team, you will drive operational excellence across client onboarding, renewals, and key programs. Positioned as a trusted partner to Sales and Operations leadership, your mission is to combine revenue growth, team development, process optimization, and a high-bar user experience at scale.
SaaS
Company
MaltSaaS
Paris, France
Company facts come from this company's own listings. We only show what the postings themselves carry.