Manager - Home Loan - Hyderabad

Note: We are looking for pure home loan sales experience, credit and operations candidate do not apply. Irrelevant profile will be blocked for future opening also. Role purpose: Drive housing loan business through sourcing, partner management, customer engagement, and disciplined execution while ensuring compliance and portfolio quality. 1. Business Development (Sourcing & Sales) • Achieve assigned targets for Home Loan and Loan Against Property (LAP) products. • Source business through direct channels, builders, connectors and DSAs. • Identify new catchments, micro-markets, and lead generators to build a healthy pipeline. • Drive revenue growth through optimum product mix, pricing discipline, and cross-sell/referrals. Key measures (KPIs): Monthly disbursement/booking target; login-to-sanction and sanction-to-disbursement conversion; active lead pipeline; sourcing mix by channel. 2. Builder & Channel Partner Management • Develop and maintain strong relationships with builders, developers, and channel partners. • Identify, evaluate, and onboard new builder projects/DSAs for sustained sourcing. • Act as the single point of contact for partners; ensure timely resolution of queries and smooth customer experience. • Run engagement activities (site visits, joint campaigns, meet-ups) to maintain continuous business flow. Key measures (KPIs): Active partners; partner-wise disbursement; repeat business rate; productivity per DSA/builder; partner satisfaction/issue closure TAT. 3. Project Approval & Internal Coordination • Coordinate with credit, legal and technical teams for project approvals and exception closures. • Ensure complete documentation, due diligence and timely submission of required reports. • Maintain and regularly update the tracker for approved projects, renewals, and pipeline proposals. Key measures (KPIs): No. of projects approved/renewed; approval TAT; documentation discrepancy rate; pending query aging. 4. Sales Operations (Login, Processing & Disbursement) - From sales perspective • Ensure complete, accurate login of loan applications (KYC, income, property and technical/legal documents as applicable). • Coordinate with processing/RAPC teams for timely credit checks, field investigations, and query resolutions. • Monitor TAT at each stage and proactively follow up to move files from login to sanction and disbursement. • Maintain transparent customer communication on status, requirements, and timelines. Key measures (KPIs): Login quality (rework rate); stage-wise TAT; sanction and disbursement ratio; customer query closure time; customer experience/complaint rate. 5. Portfolio Quality & Risk Management • Source quality customers and maintain prudent customer selection aligned to policy and risk appetite. • Ensure proper KYC, AML checks, and accurate customer profiling; avoid policy deviations and mis-selling. • Support early-warning actions by coordinating with collections/operations for pre-EMI/EMI adherence and post-disbursement documentation. Key measures (KPIs): Early delinquency (0–30/30–60 DPD) levels; bounce rate; policy deviation rate; fraud/negative verification rate; portfolio health indicators. 6. Market Intelligence & Reporting • Track competitor pricing, policies, turnaround times, and channel movements in the catchment. • Share market insights and funnel analytics with the manager to support campaigns and monthly planning. • Maintain daily/weekly MIS on leads, logins, sanctions, disbursements and pending pipelines. Key measures (KPIs): MIS timeliness and accuracy; pipeline coverage ratio; campaign ROI/lead quality (as tracked); actionable competitive insights shared. 7. Compliance, Documentation & Governance • Ensure adherence to regulatory requirements and internal policies (KYC/AML, fair practices code, data privacy, and audit standards). • Maintain complete documentation and file hygiene for audits and internal reviews. • Follow ethical selling practices; ensure transparent communication and proper disclosures to customers and partners. Key measures (KPIs): Audit observations (count/severity); discrepancy rate; policy breach incidents; training completion/knowledge checks (if applicable). Requirements Bachelor degree 3 Years worked as a Manager Home loan end to end knowledge is mandatory Fully sales and target oriented