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Manager (Postgraduate Programmes)– Outreach
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What you'll do
- Build and nurture relationships with prospective students to strengthen engagement and conversion across assigned Postgraduate Programmes.
- High-quality telephonic, virtual, and in-person counselling interactions, understanding student aspirations and guiding them through the programme selection and admissions journey.
- Manage prospective student relationships through consistent follow-ups, addressing queries and overcoming objections to drive applications and enrolments.
- Execute outreach and enrolment strategies to maximise programme visibility, lead engagement, application conversion, and student enrolments.
- Take ownership of assigned enrolment targets, sales pipeline, and conversion metrics, ensuring consistent performance throughout the admissions cycle.
- Work closely with the Deputy Director and wider Outreach team to align counselling, outreach, marketing, and admissions activities towards programme enrolment goals.
- Collaborate with internal stakeholders to ensure prospective students receive a consistent and high-quality experience throughout the admissions journey.
- Maintain accurate and timely updates of lead, counselling, follow-up, application, and enrolment data in the CRM.
- Monitor the assigned student pipeline, prioritise high-potential prospects, and ensure timely follow-ups to maximise conversion.
- Support Masterclasses, Open Houses, webinars, campus engagements, and other outreach initiatives, including on-ground student interactions and counselling.
What they're looking for
- Bachelor’s/Master’s degree or equivalent qualification.
- 5–8 years of relevant experience, preferably with premier education, consulting, or other high-performance organisations.
- Proven ability to engage with a high volume of prospective students in a fast-paced, target-driven environment while maintaining meaningful and consultative conversations.
- You have a strong understanding of sales and enrolment pipelines, demonstrate effective lead management and follow-up, and have a consistent track record of achieving and exceeding enrolment targets.
- Strong executive presence, communication, and interpersonal skills, with the ability to influence and counsel prospective students effectively.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Manager (Postgraduate Programmes)– Outreach
Location: New Delhi
Department: Office of Outreach
Reports To: Deputy Director
Role Type: Full-time [Permanent]
Experience: 5-8 years
ABOUT THE ROLE
We are looking for a seasoned and high-performing Outreach Counselling professional to join the Postgraduate Programmes Outreach team at Ashoka University. The ideal candidate should have proven experience in counselling and enrolment for high-value Medical, Management, Master’s, or Executive Education programmes, in India or international markets. The candidate will be responsible for engaging prospective students through telephonic and in-person interactions, effectively guiding them through the admissions journey, and consistently delivering assigned student enrolment and conversion targets.
ROLES AND RESPONSIBILITIES
1. Relationship Management / Student Counselling
• Build and nurture relationships with prospective students to strengthen engagement and conversion across assigned Postgraduate Programmes.
• High-quality telephonic, virtual, and in-person counselling interactions, understanding student aspirations and guiding them through the programme selection and admissions journey.
• Manage prospective student relationships through consistent follow-ups, addressing queries and overcoming objections to drive applications and enrolments.
2. Strategy
• Execute outreach and enrolment strategies to maximise programme visibility, lead engagement, application conversion, and student enrolments.
• Take ownership of assigned enrolment targets, sales pipeline, and conversion metrics, ensuring consistent performance throughout the admissions cycle.
3. People
• Work closely with the Deputy Director and wider Outreach team to align counselling, outreach, marketing, and admissions activities towards programme enrolment goals.
• Collaborate with internal stakeholders to ensure prospective students receive a consistent and high-quality experience throughout the admissions journey.
4. Operations
• Maintain accurate and timely updates of lead, counselling, follow-up, application, and enrolment data in the CRM.
• Monitor the assigned student pipeline, prioritise high-potential prospects, and ensure timely follow-ups to maximise conversion.
• Support Masterclasses, Open Houses, webinars, campus engagements, and other outreach initiatives, including on-ground student interactions and counselling.
WHAT WE ARE LOOKING FOR
Qualifications
– Bachelor’s/Master’s degree or equivalent qualification.
– 5–8 years of relevant experience, preferably with premier education, consulting, or other high-performance organisations.
– Proven ability to engage with a high volume of prospective students in a fast-paced, target-driven environment while maintaining meaningful and consultative conversations.
– You have a strong understanding of sales and enrolment pipelines, demonstrate effective lead management and follow-up, and have a consistent track record of achieving and exceeding enrolment targets.
– Strong executive presence, communication, and interpersonal skills, with the ability to influence and counsel prospective students effectively.
Who You Are
– You communicate clearly, confidently, and professionally in English.
– You have experience working in a high-performing, target-driven environment with a strong focus on results.
– You are comfortable managing high-volume and repetitive tasks while remaining consistent, focused, and self-motivated.
– You have a genuine interest in Higher Education and enjoy working in a student-centric, people-focused environment.
– You are proactive, self-driven, and comfortable taking ownership and working independently.
– You are skilled at building, nurturing, and maintaining strong relationships with prospective students and stakeholders.
ABOUT ASHOKA UNIVERSITY
Ashoka University is India's premier interdisciplinary higher education and research-focused institution, offering world-class opportunities in the natural sciences, social sciences, and humanities. Established in 2014 by leaders, thinkers, academics, and philanthropists from diverse fields, it operates on a unique model of collective philanthropy, integrating exemplary governance standards with cutting-edge pedagogy and a faculty body of international acclaim.
Today, the University has a community of 3000+ students and operates seven Schools imparting industry-oriented education, professional skills, and values-based learning to prepare students for global careers. The University espouses principles of inclusivity and diversity, having more than 57% women, 4% international scholars, 100+ students with disabilities, and over 47% students on scholarships. Since its inception, Rs 723 crores have been awarded in scholarships with over 2,000 students receiving full-tuition fee waivers cumulatively and 5400+ students being supported through scholarships. In addition, nearly 5500 of Ashoka's alumni are pursuing careers of their choice in reputed organisations and leading universities across the world.
Ashoka University continues to reaffirm its commitment to building an inclusive institution of excellence in teaching and research, nurturing responsible leaders for India and the world. In 2025, Ashoka University was honoured with the 'University of the Year (Emerging)' award at the 20th FICCI Higher Education Summit 2025 - one of India's notable industry platforms celebrating excellence in academia and innovation. The University also secured the first position in the Indian Institutional Ranking Framework (IIRF) 2025 in two prestigious categories.
The Ashoka advantage will continue to equip its students with the skills to see the big picture - to critically analyse, question, interpret, craft compelling arguments, and find sustainable solutions. It is a collective effort towards nation-building. This is where tomorrow's leaders are born.
Check out the Ashoka Website to know more : https://www.ashoka.edu.in/
Company
Hrmsashoka
Delhi NCR, India
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