NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in Australia
6 days ago
Apply with autofill
Apply with autofill
Cisco·Networking·6 days ago
6 days ago

Managing Director, Partner Sales – Australia & New Zealand (ANZ)

North Sydney, AustraliaSenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at Cisco

How you compare FREE

?
Your scoreYour score: not yet known
→
29
Top 10%Top 10%: 29 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Australia.

Must-have skills for this role

  • partner sales
  • channel leadership
  • strategic planning
  • business development

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Strategic Leadership: Develop and execute a multi-year partner strategy aligned to Cisco's global priorities and the opportunities within the ANZ market.
  • People Leadership & Culture: Lead and develop a high-performing Partner Sales organisation, fostering an inclusive culture of accountability, collaboration, coaching and growth.
  • Partner Ecosystem Growth: Strengthen and expand Cisco's ecosystem of strategic partners, distributors, systems integrators, managed service providers and alliances, with a focus on software, services and recurring revenue growth.
  • Business Performance: Lead the ANZ Partner Sales organisation to deliver revenue, bookings and profitability objectives while driving sustainable growth.
  • Cross-Functional Collaboration: Partner closely with ANZ Sales leadership, Marketing, Operations and Customer Experience teams to deliver integrated go-to-market motions and improve the partner experience.
  • Executive Representation: Act as executive sponsor for strategic partner relationships, advocating for partner priorities internally while positioning Cisco as the partner of choice for business transformation.
  • Regional Spokesperson: Represent Cisco across partner, customer, industry and media engagements, articulating Cisco's vision, technology leadership and market impact.

What they're looking for

  • Bachelor's degree in Business, Marketing, Technology or a related discipline; MBA preferred.
  • 15+ years of experience in partner sales, channel leadership, business development or related leadership roles within the technology industry.
  • 10+ years of experience leading and developing large, geographically dispersed teams.
  • Demonstrated success leading high-performing sales or partner organisations and delivering sustained business growth.
  • Experience developing and scaling partner strategies across software, SaaS, services or managed services business models.
  • Strong understanding of the Australia and New Zealand technology market, including experience working with major partners, distributors and systems integrators.

Nice to have

  • Proven ability to influence and engage senior stakeholders, including C-suite executives, both internally and externally.
  • Strong commercial and strategic acumen, with the ability to translate market insights and data into business outcomes.
  • Deep understanding of partner business models and the ability to guide partners through the transition from hardware-centric to lifecycle-focused business practices.
  • Experience leading teams through growth, transformation and organisational change.
  • Outstanding communication skills with a track record of driving cross-functional alignment in a matrixed global organization.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Meet the Team

The ANZ Partner Sales organisation plays a critical role in Cisco's growth across Australia and New Zealand, helping customers achieve business outcomes through a diverse ecosystem of strategic partners, distributors, service providers and alliances. Working closely with Sales, Customer Experience, Marketing and Operations, the team leads partner-led go-to-market strategies that drive growth, innovation and customer success across the region.

As Managing Director, Partner Sales ANZ, you will be a key member of the ANZ leadership team, responsible for shaping and executing Cisco's partner strategy while strengthening executive relationships across the partner ecosystem. You will lead a high-performing organisation focused on delivering business results, developing talent and creating exceptional experiences for partners and customers. We pride ourselves on a culture of inclusion and excellence, working closely with our direct sales counterparts to deliver a seamless “One Cisco” experience for our customers.

In this role, you will help define the next phase of Cisco's growth in ANZ by inspiring teams, strengthening strategic partnerships and building organisational capability across the Partner Sales business.

Key Responsibilities

  • Strategic Leadership: Develop and execute a multi-year partner strategy aligned to Cisco's global priorities and the opportunities within the ANZ market.
  • People Leadership & Culture: Lead and develop a high-performing Partner Sales organisation, fostering an inclusive culture of accountability, collaboration, coaching and growth.
  • Partner Ecosystem Growth: Strengthen and expand Cisco's ecosystem of strategic partners, distributors, systems integrators, managed service providers and alliances, with a focus on software, services and recurring revenue growth.
  • Business Performance: Lead the ANZ Partner Sales organisation to deliver revenue, bookings and profitability objectives while driving sustainable growth.
  • Cross-Functional Collaboration: Partner closely with ANZ Sales leadership, Marketing, Operations and Customer Experience teams to deliver integrated go-to-market motions and improve the partner experience.
  • Executive Representation: Act as executive sponsor for strategic partner relationships, advocating for partner priorities internally while positioning Cisco as the partner of choice for business transformation.
  • Regional Spokesperson: Represent Cisco across partner, customer, industry and media engagements, articulating Cisco's vision, technology leadership and market impact.

Minimum Qualifications

  • Bachelor's degree in Business, Marketing, Technology or a related discipline; MBA preferred.
  • 15+ years of experience in partner sales, channel leadership, business development or related leadership roles within the technology industry.
  • 10+ years of experience leading and developing large, geographically dispersed teams.
  • Demonstrated success leading high-performing sales or partner organisations and delivering sustained business growth.
  • Experience developing and scaling partner strategies across software, SaaS, services or managed services business models.
  • Strong understanding of the Australia and New Zealand technology market, including experience working with major partners, distributors and systems integrators.

Preferred Qualifications

  • Proven ability to influence and engage senior stakeholders, including C-suite executives, both internally and externally.
  • Strong commercial and strategic acumen, with the ability to translate market insights and data into business outcomes.
  • Deep understanding of partner business models and the ability to guide partners through the transition from hardware-centric to lifecycle-focused business practices.
  • Experience leading teams through growth, transformation and organisational change.
  • Outstanding communication skills with a track record of driving cross-functional alignment in a matrixed global organization.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Networking

Company

CiscoNetworking
North Sydney, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Cisco's careers site·first seen 14 Sept 2026·last verified 20 Sept 2026·How we source jobs

Similar jobs

  • Associate Director - Resilient Navigation (ONSITE) at globalhrMelbourne, Australia–match not yet calculated
  • Associate Pipeline Technical Director at disneySydney, Australia–match not yet calculated
  • Head of Corporate, Commercial and Public Sector Sales AU & NZ - Director at CitiSydney New South Wales Australia, Australia–match not yet calculated
  • Director of Rooms at accorhotelGold Coast, Australia–match not yet calculated
  • Director – Gas Turbine Facility Development I Energy at aecom2Docklands, Australia–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in Australia
  • Customer Service Representative jobs in Australia
  • Customer Service Team Lead jobs in Australia
  • Call Center Agent jobs in Australia
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom