Market Lead, Google Customer Solutions

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities:

• Engage and influence key decision-makers, including C-suite executives, building trusted relationships to understand their core business challenges and strategic priorities.
• Lead the development of joint business plans, aligning with customers on ambitious goals and establishing shared accountability to unlock transformative growth opportunities.
• Design and pitch powerful, data-driven Google solutions tailored to customer needs, leveraging in-depth knowledge of Google’s advertising offerings and compelling storytelling, while effectively navigating objections to secure investment and exceed revenue sales targets.
• Demonstrate Google's value by measuring campaign results against customer objectives and competitor’s offerings, and sharing data-driven insights that shape customer strategies and reinforce the partnership.
• Own the customer's growth trajectory by proactively identifying and cultivating a robust pipeline of new opportunities, leveraging insights and proven success to expand the partnership.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 8 years of industry experience in digital advertising, consultative sales, business development, or digital marketing, or 6 years of experience with an advanced degree.
  
• Experience working with advertisers, agencies, or clients.

Preferred qualifications:

• Experience building trusted-advisor relationships with C-level executives, and managing multiple projects, business leads, and internal stakeholders.
  
• Experience with Google Ad Solutions, expertise in video advertising (AI-powered Performance and Video, CTV) and understanding of competitor landscape across traditional and digital media advertising.
  
• Ability to sell/propose creative technologies across a landscape of various decision makers.
• Proven ability to develop joint business plans in complex, ambiguous environments, influence/collaborate across organizations, and drive business success for the customer and Google.
• Strong strategic and tactical thinking skills, systems thinking, and the ability to align strategies to deliver customer business outcomes.