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Jobs / Customer Retention Specialist in United States of America
3 days ago
PNC Financial Services·3 days ago
3 days ago

Marketing Lead- Customer Engagement & Retention

Pittsburgh, United States of AmericaFull-timeSenior · 6-10 yearsCustomer Retention Specialist

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Top 10% of NextRaise users matched against Customer Retention Specialist roles in United States.

Must-have skills for this role

  • customer retention
  • lifecycle marketing
  • crm
  • marketing strategy

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What you'll do

  • Drive customer engagement and retention at PNC
  • Lead the development and execution of growth marketing programs
  • Leverage customer insights and analytics to deliver measurable business results

What they're looking for

  • Significant experience in retention, lifecycle marketing, or CRM

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Exciting opportunity for a strategic marketer to drive customer engagement and retention at PNC. Lead the development and execution of growth marketing programs, leveraging customer insights and analytics to deliver measurable business results. Ideal for candidates with significant experience in retention, lifecycle marketing, or CRM, and a passion for building impactful customer solutions.

Skills

  • customer retention
  • lifecycle marketing
  • retention program development
  • customer insights
  • performance measurement
  • digital marketing
  • campaign management
  • crm
  • cross-functional collaboration
  • strategic planning
  • business data analysis
  • marketing strategy
  • negotiation
  • content marketing
  • advertising
  • business intelligence
  • budget management
  • risk management
  • matrix management
  • stakeholder management
  • program development
  • customer solutions
  • competitive analysis
  • offer management
  • experimentation
  • business acumen
  • effective communication
  • problem solving

Company

PNC Financial Services
Pittsburgh, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from PNC Financial Services·first seen 17 Sept 2026·last verified 17 Sept 2026·How we source jobs

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