NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Team Lead in United States of America
14 days ago
Apply with autofill
Apply with autofill
Paccar·14 days ago
14 days ago

MCK - Team Lead

McKinney, United States of AmericaMid · 2+ yearsCustomer Service Team Lead

Sign up free to see how well your resume matches this role.

Boost your chances at Paccar

How you compare FREE

?
Your scoreYour score: not yet known
→
41
Top 10%Top 10%: 41 out of 100

Top 10% of NextRaise users matched against Customer Service Team Lead roles in United States.

Must-have skills for this role

  • sap
  • sap warehouse management
  • verbal and written communication
  • manufacturing

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Assist the Supervisors in managing the daily production and distribution flow.
  • Assist the Supervisors in logistically managing the deployment of shop floor personnel.
  • Successful candidates should be able to resolve daily SAP report issues and act as point of contact for identification and resolution of area data process errors.
  • Be able to recommend process and/or system changes to enhance safety/productivity/quality.
  • Work with Supervisors and plant personnel to improve system knowledge base.
  • Communicate with other departments on order status and plant required tasks (delivery deletion, production order status, transfer order generation, etc).
  • Assist in employee training in interfacing with SAP.
  • Other duties as assigned.

What they're looking for

  • Candidates must be able to operate independently with little guidance while being a positive contributor to a team environment.
  • Qualified candidates must have excellent verbal and written communication skills and a working knowledge of SAP Warehouse Management.
  • Candidates will lead by example and have a proven record of excellence in attendance, dependability and safety.
  • Candidate must be self motivated, well organized, flexible and able to handle the pressure of a high-volume operation.
  • Computer literacy is required with a familiarity with MS Outlook, PowerPoint, Word and Excel.
  • Qualified candidates must have a minimum of two years manufacturing and/or distribution experience.
  • High School Diploma or GED

Nice to have

  • Previous supervisory/leadership experience preferred.
  • Experience with SAP/RF/Operations preferred.
  • Associate's degree preferred but not required.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Company Information

PACCAR is a Global Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business.  
   
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!  

Division Information

Dynacraft, a PACCAR Company, is headquartered in McKinney, TX. a suburb of Dallas. Dynacraft is a diversified global manufacturer of PACCAR medium- and heavy-duty truck parts sold under Kenworth, Peterbilt, and DAF nameplates. For fifty years Dynacraft has provided the company’s truck divisions and PACCAR Parts division with high quality components, subassemblies, and specialized services. Dynacraft has production facilities in Louisville, KY, and McKinney, TX.

Job Summary

The Evening Shift Team Lead reports directly to the shop floor Supervisors and is responsible for hour-by-hour operation on the shop floor.

Job Responsibilities

  • Assist the Supervisors in managing the daily production and distribution flow.
  • Assist the Supervisors in logistically managing the deployment of shop floor personnel.
  • Successful candidates should be able to resolve daily SAP report issues and act as point of contact for identification and resolution of area data process errors.
  • Be able to recommend process and/or system changes to enhance safety/productivity/quality.
  • Work with Supervisors and plant personnel to improve system knowledge base.
  • Communicate with other departments on order status and plant required tasks (delivery deletion, production order status, transfer order generation, etc).
  • Assist in employee training in interfacing with SAP.
  • Other duties as assigned.

Qualifications / Skills

  • Candidates must be able to operate independently with little guidance while being a positive contributor to a team environment.
  • Qualified candidates must have excellent verbal and written communication skills and a working knowledge of SAP Warehouse Management.
  • Candidates will lead by example and have a proven record of excellence in attendance, dependability and safety.
  • Candidate must be self motivated, well organized, flexible and able to handle the pressure of a high-volume operation.
  • Computer literacy is required with a familiarity with MS Outlook, PowerPoint, Word and Excel.
  • Qualified candidates must have a minimum of two years manufacturing and/or distribution experience.
  • Previous supervisory/leadership experience preferred.
  • Experience with SAP/RF/Operations preferred.

Education

High School Diploma or GED

Associate's degree preferred but not required.

Competencies

Act with Integrity
Adjust to Your Environment
Aim for Success
Communication Skills
Demonstrate Adaptability
Drive for Results
Influence Others
Inspire Confidence
Lead the Execution
Think Strategically
Use Sound Judgment / Business Acumen

Benefits

​As a U.S. PACCAR employee, you have a full range of benefit options including: 

- 401k with up to a 5% company match 
- Fully funded pension plan that provides monthly benefits after retirement 
- Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time 
- Tuition reimbursement for continued education 
- Medical, dental, and vision plans for you and your family 
- Flexible spending accounts (FSA) and health savings account (HSA) 
- Paid short-and long-term disability programs 
- Life and accidental death and dismemberment insurance 
- EAP services including wellness plans, estate planning, financial counseling and more 
- This position is also eligible for a holiday gift

Diversity

PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement. 
 
PACCAR increases awareness through the efforts of global company-wide Diversity Councils and various employee resource groups that support initiatives & activities including multi-cultural events, outreach, mentorship programs, and more. PACCAR has been awarded the Top Company for Women to Work for in Transportation since 2018 by the Women In Trucking Association and Newsweek 2023 America’s Greatest Workplaces for Women. 
 
For more information, please visit our Diversity and Inclusion Commitment page: Diversity and Inclusion (https://jobs.paccar.com/content/Diversity-and-Inclusion/?locale=en_US) 

Additional Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. Additionally, this role is eligible for the full range of benefit options listed above. 

#L1-MP1
 

 

 

Company

Paccar
McKinney, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Paccar's careers site·first seen 8 Sept 2026·last verified 15 Sept 2026·How we source jobs

Similar jobs

  • Back-End Dept Supervisor at Lowe's IndiaOklahoma City, United States of America–match not yet calculated
  • Food Service Team Leader at Target250 Broadway, United States of America–match not yet calculated
  • Service & Engagement Team Leader - Mason, OH at Target9841 Waterstone Blvd, United States of America–match not yet calculated
  • Assets Protection Team Leader at Target1815 Norman Dr, United States of America–match not yet calculated
  • Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery) - Canton, OH at Target5584 Dressler Rd NW, United States of America–match not yet calculated

Browse more jobs

  • Customer Service Team Lead jobs in United States
  • Customer Service Representative jobs in United States
  • Customer Service Manager jobs in United States
  • Customer Experience Specialist jobs in United States
  • Customer Service Team Lead jobs in United Kingdom
  • Customer Service Team Lead jobs in India