Night Fleet Dispatch
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What you'll do
- Analyze dispatch information to ensure ability of driver to meet service standards.
- Monitor compliance relating to Federal DOT (Department of Transportation) regulations relating to hazardous material hauling, HOS (Hours of Service) regulations, accident reporting, and driver personnel records.
- Proactively monitor on-time pickup/delivery performance and freight security using prescribed systems.
- Accurately complete accident reports per company policy.
- Effectively communicate Company policy and service expectations to drivers.
- Coordinate load relays to prevent service failures using prescribed guidelines/procedures.
- Answer multi-line phone in timely manner to maintain communication standards with drivers.
- Process QUALCOMM messages in timely manner.
- Practice punctuality and efficiency when completing all assigned tasks.
- Effectively communicate pertinent information regarding service/driver issues to Day Fleet Manager.
- Complete continuing training as directed by management.
- Practice Company Core Values.
What they're looking for
- Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly.
- Ability to multitask in dynamic, fast-paced, team oriented environment.
- Good computer and keyboarding skills with the ability to accurately type at 45 WPM.
- Proficient in Excel, Word, and Outlook.
- Flexible schedule with the ability to work at least 48 hours per week and the ability to work overnights and weekends required.
Nice to have
- Basic knowledge of trucking/transportation industry preferred, but not required.
- Four year college degree in supply chain management or other business related field or at least two years management experience preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Overview
We are looking for an eager, self-motivated individual to join our Night Fleet Dispatch team in order to help lead our drivers and our company to success.
This is an opportunity to enter the fleet management world with little to no logistics experience, and learn our process from the ground up. If you are someone who thrives in a fast-paced environment and is excited about the idea of connecting with our drivers, we want to hear from you!
With this opportunity we include the following benefits:
- Health Insurance Benefits
- On Site Fitness Club: Weight Training Center, Cardio Lounge, Aerobics & Yoga Classes, Basketball Court, Pickleball
- On Site Salon, Spa & Barbershop
- On Site Restaurant
- On Site Daycare Center
- On Site Doctor’s Office & Chiropractor
- 401k Retirement Plans with employer contribution.
- PTO & Sick Time
- Dental & Vision Plans
- HSA Benefits
- Accident, Short Term Disability & Life Insurance Options
- An Innovative Wellness Program that Pays You to be Healthy
- Unlimited Amount of Growth Potential – The Size of Prime Gives You Opportunities!
Responsibilities
- Analyze dispatch information to ensure ability of driver to meet service standards.
- Monitor compliance relating to Federal DOT (Department of Transportation) regulations relating to hazardous material hauling, HOS (Hours of Service) regulations, accident reporting, and driver personnel records.
- Proactively monitor on-time pickup/delivery performance and freight security using prescribed systems.
- Accurately complete accident reports per company policy.
- Effectively communicate Company policy and service expectations to drivers.
- Coordinate load relays to prevent service failures using prescribed guidelines/procedures.
- Answer multi-line phone in timely manner to maintain communication standards with drivers.
- Process QUALCOMM messages in timely manner.
- Practice punctuality and efficiency when completing all assigned tasks.
- Effectively communicate pertinent information regarding service/driver issues to Day Fleet Manager.
- Complete continuing training as directed by management.
- Practice Company Core Values.
Overnight role after training. Shchedule: 5pm - 7am on a 4-days-on-4-days-off rotation.
On-site only with hybrid schedule possible after 1 year of service.
Qualifications
QUALIFICATIONS REQUIRED:
Any combination of education, training, and experience providing the following knowledge, skills, and abilities.
Knowledge
Basic knowledge of trucking/transportation industry preferred, but not required.
Abilities
Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly. Ability to multitask in dynamic, fast-paced, team oriented environment. Good computer and keyboarding skills with the ability to accurately type at 45 WPM. Proficient in Excel, Word, and Outlook. Flexible schedule with the ability to work at least 48 hours per week and the ability to work overnights and weekends required.
Experience, Education, and Training
Four year college degree in supply chain management or other business related field or at least two years management experience preferred.
Working Environment
Primarily indoors with heating and cooling regulated in a general office environment. On-site only with hybrid schedule possible after 1 year of service.
Company
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