Night Porter
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What you'll do
- Assisting guests with overnight questions and requests
- Welcoming late arrivals and supporting early departures
- Completing regular security and safety checks
- Checking that entrances, doors and guest areas are secure
- Reporting incidents, hazards and maintenance problems promptly
- Following fire and emergency procedures
- Keeping reception and public areas tidy and presentable
- Completing straightforward overnight checklists and records
- Assisting with guest bills, payments and reception administration
- Supporting early-morning preparation where required
- Preparing a clear handover for the morning team
- Carrying out other reasonable overnight duties around the hotel
What they're looking for
- Availability to work a minimum of two nights per week
- Flexibility to work weekends and bank holidays
- The right to work in the UK
Nice to have
- Previous hotel, reception, concierge, security or night-working experience is useful
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Night Porter – Crazy Bear StadhamptonWe’re looking for a reliable Night Porter to support the overnight operation at Crazy Bear Stadhampton. You’ll help look after our guests, complete safety and security checks and prepare the hotel for the following morning.This is a part-time position working a minimum of two nights per week.What you’ll be doingAssisting guests with overnight questions and requestsWelcoming late arrivals and supporting early departuresCompleting regular security and safety checksChecking that entrances, doors and guest areas are secureReporting incidents, hazards and maintenance problems promptlyFollowing fire and emergency proceduresKeeping reception and public areas tidy and presentableCompleting straightforward overnight checklists and recordsAssisting with guest bills, payments and reception administrationSupporting early-morning preparation where requiredPreparing a clear handover for the morning teamCarrying out other reasonable overnight duties around the hotelWhat we’re looking forPrevious hotel, reception, concierge, security or night-working experience is usefulSomeone dependable who is comfortable working overnightThe ability to follow instructions and complete tasks without constant supervisionA calm, friendly and professional manner with guestsGood awareness of safety and securityStrong attention to detailClear written and verbal communicationConfidence using computers and basic hotel systemsHonesty, discretion and good judgementAvailability to work a minimum of two nights per weekFlexibility to work weekends and bank holidaysThe right to work in the UKYou don’t need to be in charge of the whole hotel. You do need to be useful when something happens at 3am.The good stuffOn Target Earnings £14.71 per hourA minimum of two night shifts per week50% off food and drink for up to four people50% off overnight stays50% off Crazy Bear ticketed eventsOne free overnight stay every yearAn extra day off for your birthday28 days’ annual leave, including bank holidays, calculated pro rataAdditional holiday for completed service, calculated pro rata, up to the equivalent of 33 daysTraining and opportunities to progress£300 for successfully referring someone who joins usFinancial recognition for going above and beyondBear of the Month rewardsWorkplace pensionAccess to Hospitality Rewards perks and discountsWhere you’ll be workingCrazy Bear Stadhampton is Country.Set in the Oxfordshire countryside, it’s our original home with signature bedrooms, a 16th-century pub, an al fresco terrace and spaces for weddings and events.Most guests will never see everything the night team does. They’ll notice if it hasn’t been done.If you’re reliable, practical and comfortable working while most people are asleep, we should talk.Apply through the Crazy Bear Careers Page.
Company
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