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Jobs / Customer Service Team Lead in United Kingdom
10 days ago
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GXO Logistics·10 days ago
10 days ago

Northampton Team Leader ENG NN4 9BX

Northampton, United KingdomMid · 2-5 yearsCustomer Service Team Lead

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Top 10% of NextRaise users matched against Customer Service Team Lead roles in United Kingdom.

Must-have skills for this role

  • team leadership
  • attention to detail
  • communication skills

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What you'll do

  • Lead your team in a fast-paced reverse operation
  • Coordinate tasks to ensure all activity is completed in a timely and accurate manner
  • Deal with all returned products and equipment
  • Support the shift manager with engaging the team and reacting to the varying inbound workloads

What they're looking for

  • Excellent attention to detail
  • Good communication skills
  • Flexible with hours and shift patterns

Nice to have

  • Previous experience in a similar role would be advantageous

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Are you an experienced Warehouse Operative looking for your next step? Perhaps you’re already acting in a supervisory role but want a new challenge? Whatever the reason, we have the role for you!

 

Here at GXO, we are currently recruiting for a Team Leader to join equipment management operation at our Sainsbury’s RRU site in Northampton. This operation is all about recycling and reuse which is an important part of the supply chain, ensuring equipment management and repair support to the customer and their distribution operations.

 

This is a full time, permanent position working a 4 on 4 off shift pattern, 06:00 – 18:00.

 

Pay, benefits and more:

 

We’re looking to offer a salary of up to £35,752.08 per annum and 22 days annual leave (inclusive of bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

 

What you’ll do on a typical day:

 

  • Lead your team in a fast-paced reverse operation
  • Coordinate tasks to ensure all activity is completed in a timely and accurate manner
  • Deal with all returned products and equipment
  • Support the shift manager with engaging the team and reacting to the varying inbound workloads

 

What you need to succeed at GXO:

 

  • Excellent attention to detail
  • Good communication skills
  • Flexible with hours and shift patterns
  • Previous experience in a similar role would be advantageous

 

We engineer faster, smarter, leaner supply chains

 

                                                                                                                                          

 

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. 

Company

GXO Logistics
Northampton, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from GXO Logistics's careers site·first seen 11 Sept 2026·last verified 11 Sept 2026·How we source jobs

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