DHL·9 days ago
9 days ago
Onboarding and Support Specialist
Sign up free to see how well your resume matches this role.
What you'll do
- Manage customer onboarding processes
- Provide ongoing customer support and issue resolution
- Handle account management and customer retention
- Coordinate cross-functionally and manage stakeholders
- Identify sales opportunities and provide pricing and billing support
- Ensure customs compliance and perform market analysis
- Deliver training and utilize digital tools and CRM software
What they're looking for
- customer onboarding
- customer support
- account management
- stakeholder management
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Onboarding and Support Specialist. Location: Birmingham. Contract Type: Permanent(Full-time). DHL Express UK. At DHL Express, we're proud to be recognised globally as a leader in international expr...
Skills
- customer onboarding
- customer support
- account management
- stakeholder management
- cross-functional coordination
- digital tools
- sales opportunity identification
- issue resolution
- customer retention
- crm software
- pricing support
- billing support
- customs compliance
- market analysis
- training delivery
Company
DHL
Birmingham, United Kingdom
Company facts come from this company's own listings. We only show what the postings themselves carry.