Onboarding & Digital Experience Expert (Metrics)

We are looking for an Onboarding & Digital Experience Expert to support customer adoption of digital self-service platforms. You will guide onboarding journeys, deliver educational resources, and collaborate with cross-functional teams. Ideal candidates have experience in customer support or onboarding and a background in business, marketing, or related fields.

Skills

• org admin
• unite/evo
• content development
• kpi monitoring
• digital self-service platforms
• performance reporting
• customer onboarding
• erp
• training delivery
• lean six sigma
• customer success
• continuous improvement
• digital enablement
• stakeholder management
• ecommerce support
• data-driven insights
• facilitation
• cross-functional collaboration
• project management