Merck KGaA·1 month ago
1 month ago
Onboarding & Digital Experience Expert (Workflow)
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About this role
We are looking for an Onboarding & Digital Experience Expert to support customer onboarding and digital enablement, ensuring a seamless digital journey. You will guide customers through onboarding processes and collaborate with internal teams. Ideal candidates have experience in customer support or onboarding and a background in business or related fields.
Skills
- org admin
- unite/evo
- content development
- multilingual
- sfdc
- digital self-service platforms
- customer onboarding
- account setup
- erp
- training delivery
- analytical skills
- lean six sigma
- customer success
- digital enablement
- ecommerce support
- customer adoption
- data-driven insights
- facilitation
- project management
Company
Merck KGaA
Burlington, United States of America
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