Merck KGaA·1 month ago
1 month ago
Onboarding & Digital Experience Expert (Workflow)
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About this role
Join us as an Onboarding & Digital Experience Expert, supporting customers through digital onboarding and account setup. Guide users through the process, collaborate with internal teams, and deliver scalable educational resources. Ideal for candidates with experience in customer support or onboarding and a background in business, marketing, or sciences.
Skills
- org admin
- unite/evo
- content development
- facilitation
- ecommerce support
- account setup
- training delivery
- erp
- data-driven insights
- customer success
- project management
- customer onboarding
- digital enablement
- lean six sigma
- multilingual
- digital self-service platforms
- analytical skills
Company
Merck KGaA
St. Louis, United States of America
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