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Jobs / Customer Support Operations Analyst in United States of America
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Scires·1 day ago
1 day ago

Operations and Program Support Analyst

North Charleston, United States of AmericaMid · 2-5 yearsCustomer Support Operations Analyst

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Must-have skills for this role

  • project management
  • microsoft office suite
  • security clearance
  • program administration

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What you'll do

  • Supporting various project management duties for a specific engineering area of the NS IPT Program
  • Providing direct support to our NIWC LANT Engineering Team Leads
  • Working independently to perform task tracking, maintaining schedules, and creating system level documentation, procedures, and plans using Microsoft Office Suite of tools, including Word, Excel, PowerPoint, and Project
  • Supporting the overall performance of the program, and ensuring customer deliverables are met
  • Supporting development of program deliverables, and project schedules
  • Providing direct customer support
  • Maintaining technical documentation, including templates, SOPs for Configuration, Security, Program, and Operations using Word, Visio, PowerPoint, Excel and Project
  • Creating slide presentations to support briefings using PowerPoint
  • Working primarily onsite in a secured lab space

What they're looking for

  • Five to seven years of project management or program administrative support experience
  • Demonstrable expertise in Microsoft O365 Suite
  • U.S. citizenship
  • Ability to obtain a U.S. government security clearance at the secret level with top secret eligibility

Nice to have

  • Experience using O365 Suite
  • Experience using Microsoft Word, PowerPoint, Excel, Visio and Project
  • Experience using CMPro, Jira and Sharepoint is beneficial
  • Experience creating documentation under a government contract
  • Knowledge of systems engineering activities and process improvement approaches strongly desired
  • Comfortable with the creation of in-depth, accurate technical documentation

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Description

These efforts will be conducted in the North Charleston, SC location on-site. SRC is looking for motivated, adaptable individuals with a background in Project Management, Technical Writing, and workflow process analysis to join the team.

  • Supporting various project management duties for a specific engineering area of the NS IPT Program
  • Providing direct support to our NIWC LANT Engineering Team Leads
  • Working independently to perform task tracking, maintaining schedules, and creating system level documentation, procedures, and plans using Microsoft Office Suite of tools, including Word, Excel, PowerPoint, and Project
  • Supporting the overall performance of the program, and ensuring customer deliverables are met
  • Supporting development of program deliverables, and project schedules
  • Providing direct customer support
  • Maintaining technical documentation, including templates, SOPs for Configuration, Security, Program, and Operations using Word, Visio, PowerPoint, Excel and Project
  • Creating slide presentations to support briefings using PowerPoint
  • Working primarily onsite in a secured lab space. 

#LI-SF1

Requirements

  • Five to seven years of project management or program administrative support experience
  • Demonstrable expertise in Microsoft O365 Suite

Desired Skills

  • Experience using O365 Suite
  • Experience using Microsoft Word, PowerPoint, Excel, Visio and Project
  • Experience using CMPro, Jira and Sharepoint is beneficial
  • Experience creating documentation under a government contract
  • Knowledge of systems engineering activities and process improvement approaches strongly desired
  • Comfortable with the creation of in-depth, accurate technical documentation

Clearance Information

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL WITH TOP SECRET ELIGIBILITY

Travel Requirements

  • None

About Us

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

 

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals with amounts increasing based on role and years of service, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

EEO

Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

 

Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact jobs@scires.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Company

Scires
North Charleston, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Scires's careers site·first seen 21 Sept 2026·last verified 21 Sept 2026·How we source jobs

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