Operations Data Entry Cum Receptionist

Operations Data Entry Cum Receptionist – Job Description

Job Summary:

We are looking for a well-organized, responsible, and professional Operations Data Entry Cum Receptionist to handle front-desk activities, data entry, documentation, and day-to-day operational support. The ideal candidate should have good communication skills, basic computer knowledge, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities

• Manage the reception area and welcome visitors, clients, and guests professionally.
• Answer and direct incoming phone calls and emails to the appropriate departments.
• Maintain visitor records and handle general front-office activities.
• Perform accurate data entry into company systems, spreadsheets, and databases.
• Prepare, update, and maintain operational records and documents.
• Check, organize, and file invoices, delivery documents, reports, and other paperwork.
• Coordinate with operations, logistics, accounts, and other internal departments.
• Update daily operational information and prepare basic reports.
• Enter and maintain customer, shipment, order, or other business-related data as required.
• Follow up with internal teams regarding pending documents and operational requirements.
• Handle routine correspondence, emails, printing, scanning, photocopying, and filing.
• Maintain confidentiality of company and customer information.
• Assist the Operations team with administrative and coordination tasks.
• Ensure all records and documents are properly maintained and readily available.
• Perform other duties assigned by the Operations Manager or management.

Requirements

• Minimum 12th standard / Diploma / Bachelor's degree preferred.
• Previous experience in reception, administration, data entry, or operations support is an advantage.
• Good knowledge of MS Office, especially Excel and Word.
• Good typing speed with high accuracy.
• Good verbal and written communication skills.
• Professional and pleasant personality.
• Strong attention to detail and organizational skills.
• Ability to multitask and work under deadlines.
• Basic knowledge of office administration and documentation.
• Ability to maintain confidentiality and handle sensitive information responsibly.

Key Skills

• Data Entry & Documentation
• Reception & Front Office Management
• MS Excel & MS Office
• Email & Telephone Communication
• Record Keeping
• Administrative Support
• Operations Coordination
• Customer Service
• Attention to Detail
• Time Management
• Multitasking
• Teamwork