Operations Manager

Department: Administration

Reports To: School Principal / Director / Board of Management

The Operations Manager is responsible for overseeing the day-to-day administrative, logistical, and operational functions of the school. This role ensures that the non-academic aspects of the school run smoothly and efficiently, supporting the educational mission by managing facilities, security, transportation, procurement, and general services.

Supervise maintenance of buildings, classrooms, grounds, and infrastructure.

Coordinate repairs, renovations, and regular inspections.

Ensure compliance with health and safety regulations.

Oversee school-wide operational systems and processes.

Manage support staff including security, housekeeping, transport, and maintenance teams.

Handle contracts and relationships with vendors and service providers.

Ensure timely procurement and inventory management of supplies and equipment.

Manage school transport operations, including bus routes, safety procedures, and driver supervision.

Ensure compliance with transport safety standards.

Implement and monitor school-wide health and safety policies.

Coordinate fire drills and emergency preparedness protocols.

Ensure the school complies with all local regulations and licensing requirements.

Work with the finance department to plan and monitor the operations budget.

Control expenditures and identify cost-saving opportunities.

Coordinate logistics for school events, examinations, and extracurricular activities.

Oversee bookings and usage of school facilities.

Liaise with IT support teams to ensure functionality of school technology infrastructure.

Support implementation of administrative software or ERP systems.

Bachelor's degree in Business Administration, Operations Management, or related field (Master’s preferred).

Minimum 5 years of relevant experience, preferably in a school or educational environment.

Strong leadership, organizational, and problem-solving skills.

Excellent communication and interpersonal skills.

Familiarity with local health, safety, and education regulations.

Proficient in MS Office and school management software.

Experience working in an international or multicultural environment.

Ability to multitask and handle high-pressure situations.

Detail-oriented with a proactive and service-oriented mindset.

Fluency in English; additional languages are a plus.

Full-time, Monday to Saturday

May require availability during weekends or after hours for special events or emergencies