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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Operations Manager – Commercial Property AdjustingOperations Manager – Commercial Property Adjusting (London & South East)
We’re looking for an Operations Manager to lead our Commercial Adjusting team across London & South East, based primarily from our London office office. You’ll support a team of commercial loss adjusters and technical colleagues handling a broad range of commercial property claims, ensuring exceptional service delivery, robust technical quality, and consistently strong outcomes for our insurer and corporate clients.
In this role, you’ll provide day‑to‑day leadership, mentoring and development to your team while driving performance, managing financial targets, and ensuring compliance with Sedgwick processes and regulatory requirements, including the Consumer Duty Act. You’ll work closely with insurer clients, brokers, and internal partners, building trusted relationships and ensuring claims are handled with professionalism, fairness and efficiency.
This role offers flexibility, though you’ll typically spend one to two days per week in our London office, with the remainder supported through hybrid working.
We’re seeking someone with experience handling commercial property insurance claims, proven people‑management skills, confidence in leading high‑performing teams, and excellent communication abilities. You’ll receive full training, ongoing support, and access to industry‑leading development opportunities to help you thrive and progress.
Remuneration & more
Health & support
Other benefits
At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Think we'd be a great match? Apply now – we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
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