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Jobs / IT Support Specialist in United States of America
18 days ago
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Draper·18 days ago
18 days ago

Operations Production Support

Cambridge, United States of AmericaMid · 2-5 yearsIT Support Specialist

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Must-have skills for this role

  • inventory management
  • calibration tracking
  • materials management
  • production planning

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About this role

Overview:

Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com.

Job Description Summary:

We’re looking for a detailed driven Operations Production Support Coordinator with experience managing electronics technical inventory and lab spaces in a production environment.

This role is responsible for maintaining tool accountability and calibration tracking for over 200 assets, developing consumable material dashboards, and analyzing usage trends to support ongoing builds.

You’ll engage with vendors for consumable materials and communicate with Program Managers, set up and maintain ESD safe lab spaces, and submit work orders to keep production on schedule.

This is a highly technical and data informed role, ideal for someone with a background in manufacturing operations, production planning, or materials management in a lab or high mix, low volume production environment.



This position is based onsite at our Cambridge HQ, where in-person collaboration is essential to the work. (This is not a hybrid or remote role)

Job Description:

Duties/Responsibilities
• Work with Cal Lab to ensure lab equipment is up to date with calibration.
• Coordinate transfer of equipment between work area and Cal lab.
• Escort Cal lab personnel for on-site calibration and ESD bench certification.
• Tracking hardware builds.
• Update and provide travelers and work orders to technicians.
• Update quality control spreadsheets on production status and process changes.
• Tracking chemicals, limited life materials, and other materials and consumables.
• Manage preventative maintenance, order parts and schedule maintenance.
• Track of inventory control/needs.
• Work with vendors to obtain quotes for supplies and materials
• Submit purchase orders to buyers.

Skills/Abilities
• Excellent attention to detail and very strong organizational skills.
• Excellent communication with facility users and engineering team.
• Experience with lab/facility operations management.
• Familiarity with MRP Security.

Education
High school diploma or equivalent required, Associates degree in Operations or Business is preferred.

Experience
5+ years of experience in a lab or facility operations management role.

Additional Job Description:

Applicants selected for this position will be required to obtain and maintain a government security clearance.

Connect With Draper for Future Opportunities! If you don't find the right posting in our Career Opportunities, you may submit your resume for future consideration.

Job Location - City:

Cambridge

Job Location - State:

Massachusetts

Job Location - Postal Code:

02139-3563

The US base salary range for this full-time position is

$24.00 - $66.59

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Union ranges will be in compliance with the collective bargaining agreement's approved rates by location and role. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.  Please note that the compensation details listed in US role postings reflect the base salary only, and does not include bonuses or benefits.

Our work is very important to us, but so is our life outside of work. Draper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. If this specific job opportunity and the chance to work at a nationally renowned R&D innovation company appeals to you, apply now www.draper.com/careers.

Draper is committed to creating an inclusive environment. We understand the value of inclusivity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, or genetic information. Draper is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@draper.com.

Company

Draper
Cambridge, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Draper's careers site·first seen 3 Sept 2026·last verified 8 Sept 2026·How we source jobs

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