Operations, Projects, & Education Consultant

Agency

Adult Correction

Division

Human Resources

Job Classification Title

Agency HR Consultant III (NS)

Position Number

60071727

Grade

NC18

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

The Operations, Projects, & Education Consultant supports the Department of Adult Correction by leading section‑wide projects, analyzing cross‑program data, developing instructional materials, and improving operational workflows within Benefits, Time, Insurance, and Leave. The role operates with a high level of independence and serves as a consultant to supervisors and managers, providing expertise in performance planning, position design, system implementations, and employee engagement across both central office and field operations.

Key Duties Include:
- Lead project planning and operational rollouts for system implementations, workflow modernizations, and section‑wide change initiatives.
- Develop project charters, timelines, task assignments, and reporting tools to monitor execution and resolve implementation barriers.
- Build, maintain, and analyze recurring and ad‑hoc data reports using HRIS and time‑tracking systems to assess trends and program effectiveness.
- Create dashboards, visual summaries, and executive‑level reports to support data‑driven decision-making.
- Coordinate and facilitate monthly statewide Connect and Learn sessions for supervisors, facility HR liaisons, and staff.
- Partner with agency training personnel to design instructional curricula, digital user tools, job aids, and SOPs.
- Lead workplace culture improvement efforts through streamlined communication, benefits navigation support, and user-focused process enhancements.
- Consult with supervisors to develop clear position descriptions and measurable SMART performance expectations, while supervising daily work of an HR Technician I.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: 63,927- 111,871

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC

This is an internal posting open only for current North Carolina State Government employees, and eligible State Government Reduction In Force (RIF) candidates from North Carolina State Government, or current temporary employees.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience leading enterprise HR projects, system implementations, or modernization initiatives within large or geographically dispersed organizations.
• Documented experience administering employee benefits, leave programs (e.g., FMLA, shared leave, military), or time‑reporting workflows using established policies or regulatory frameworks.
• Proven experience using HRIS reporting tools, spreadsheet applications, or similar software to analyze workforce metrics, aggregate datasets, or develop dashboards for leadership review.
• Demonstrated experience developing instructional materials or job aids, such as SOPs, training modules, or facilitator guides, and delivering live virtual or in-person training.
• Proven experience consulting with supervisors or managers to design position descriptions, evaluate job duties, or establish measurable performance goals such as SMART objectives.

State Benefits Information:

The State of North Carolina offers a comprehensive benefits package including:

·         Health Insurance options

·         Retirement Plans

·         NCFlex Supplemental Benefits

·         Paid Vacation, Sick, and Community Service Leave

·         Paid Parental Leave

Visit the State Benefits website for additional information.

About The Division of Human Resources:

The Division of Human Resources provides support and strategic direction for personnel operations within the Department of Adult Correction. This includes recruitment, compensation, classification, employee relations, policy development, benefits, and organizational development. HR ensures compliance with state and federal laws and works to enhance employee engagement and workplace culture.

Supplemental Application Information:

Application Process

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

 

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

·         Complete education history (including high school)

·         Full work experience details

·         Certificates and licenses, if applicable

·         Education must be from appropriately accredited institutions.

·         Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.

·         Applicants may be subject to a criminal background check and drug screen.

 

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

 

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

 

Veterans’ and National Guard Preference

·         Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

·         Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 

·         Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

 

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions

 

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required

OR

High school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources

OR

Equivalent combination or education and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Gabriel Michael Earley

Email:

DACWorkday@dac.nc.gov