Hasel·24 days ago
24 days ago
Operations Strategy Intern
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About this role
Company Profile:
HB+ is more than a health and wellness brand—it’s a movement to make fitness fun, inclusive, and transformative. Founded by Subhadeep (“Happy Boy”) and Selina, HB+ has been redefining fitness for over four years. We’ve moved beyond traditional ideals like abs and zero-figures, focusing instead on personalized health journeys that include strength, agility, flexibility, self-defense, and mental well-being.
Our philosophy is simple: True health is a balance of body, mind, and gut. We’ve built a flexible, 24/7 online ecosystem that empowers busy professionals to prioritize their health without sacrificing their schedules. Whether it’s live-guided workouts, nutrition advice, or mental health support, HB+ is committed to helping people lead healthier, happier lives.
Now, we take the next step with HOP (An HB+ Studio)—our first physical space where our online values come to life. HOP becomes a hub for innovation, community, and a lifestyle that inspires people to put their well-being first.
Fun fact: The “+” in HB+ represents our belief that fitness goes beyond physical health. It’s about mental clarity, emotional stability, and gut health—all combining to create holistic happiness. It is also inspired from the red cross symbol signifying health care and health aid.
Why Join Us?
At HB+, we are looking for growth-oriented individuals who thrive on challenges and see opportunities in problems. If you believe in creating solutions, contributing meaningfully to teams, and constantly evolving, we want you on our journey.
Here, you’ll be part of a culture that values innovation, teamwork, and personal development. HB+ isn’t just about fitness—it’s about creating impact, whether it’s for our clients, our team, or the communities we touch.
Position Details:
Mode: Full-Time (Work from Office)
Location: Bhubaneswar
Stipend: 5,000 per month
Job Summary:
We are looking for a warm and enthusiastic Operations Strategy Intern to join our team. If you have a passion for resource allocation, process improvement, have excellent communication skills, and enjoy building client relations, we'd love to hear from you!
Duties & Responsibilities:
- Client Interaction: Serve as the first point of contact for all visiting clients both online and offline. Understand and convey the essence and values of HB+ and HOP, ensuring clients receive a warm and informative welcome.
- Inquiry and Booking Management: Efficiently handle client inquiries, provide comprehensive information about our services and facilities, and assist with booking sessions and scheduling personal training.
- Membership Management: Manage all aspects of membership including registrations, renewals, and cancellations. Ensure a seamless experience for members during all administrative interactions.
- Financial Transactions: Handle invoicing and process payments for services and memberships, both cash and online transactions, ensuring accuracy and security in all financial dealings.
- Record Keeping: Maintain up-to-date member records, ensuring accuracy and confidentiality in line with company policies.
- Operational Support: Manage the front desk operations. Assist in streamlining operational procedures to enhance efficiency.
- Team Collaboration: Work closely with the HB+ team to ensure smooth day-to-day operations. Participate actively in team meetings, contributing ideas for process enhancements and member experience improvement.
Qualifications & skills required:
- Qualification: Graduate or pursuing degree in BBA/BBM (Sales, Marketing, Hospitality or Operations).
- Experience: Prior experience in customer service, hospitality, administrative roles, or fitness industry preferred.
Skills:
- Proficiency in Google Workspace, especially Google Sheets and Drive.
- Familiarity with membership management systems is a plus.
Personal Traits:
- Approachable and able to work in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Customer-oriented approach with dedication to service quality.
- Detail-oriented with excellent organizational and time-management abilities.
- Team player with a positive attitude and strong problem-solving skills.
- Ability to unlearn outdated practices and adopt new ones.
- Skilled in providing and receiving constructive feedback.
What We Offer:
- Complimentary membership.
- A supportive and energetic work environment.
- PPO and performance-based incentives.
- Opportunities for growth and career advancement in the fitness industry.
Application Process:
- Carefully read the JD and apply for the role.
- A subject matter Telephonic/Personal Interview of qualified candidates will be conducted.
- The HR Team shall send a simple questionnaire test for screening round.
- A final round of interview with the founders will be conducted.
- Selected candidates shall be intimated via mail directly by the HR Team and the orientation process will follow.
- Post intimation and dispatch of offer letters, the on-boarding process will begin.
Equal Opportunity Clause:
HaSel Group of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by Indian laws.
Want to know more about us? Check out the key links below:
Website: https://hbplus.fit/
Instagram: https://www.instagram.com/hopwith_hb/
LinkedIn: https://www.linkedin.com/company/hbplus/
Studio_Location: https://maps.app.goo.gl/3kyqyEad7zMhuswGA
Company
Hasel
Bhubaneswar, India
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