Operations Systems & Process Analyst

Job Summary We're looking for an Operations Systems & Process Analyst to keep NAYA's operational data, systems, and processes accurate and well-documented. You'll manage master data (products, materials, SKUs), support the Unleashed Software rollout, document SOPs, and build the dashboards and reports that help management make faster, better decisions. Key Responsibilities ● Maintain accurate product, material, supplier, and warehouse master data ● Support and help implement Unleashed inventory/operations software ● Document SOPs, work instructions, and process maps; maintain a controlled procedure register ● Analyze operational data to identify inefficiencies and support root-cause investigations ● Build reconciliation reports and dashboards for Production and Warehouse data ● Coordinate data consistency across Production, Operations, QA, Finance, Sales, and Marketing Requirements Requirements ● Bachelor's degree in Operations, Computer Science, Industrial Engineering, Business Analytics, Information Systems, Supply Chain, or related field ● 2–4 years' experience in operations analysis, systems administration, process improvement, or data management ● Strong Excel and data-analysis skills; ERP/MRP experience preferred ● Experience documenting SOPs and process maps; strong written communication Key Skills & Competencies Analytical thinking Systems thinking Data accuracy Process mapping Documentation discipline Continuous improvement Problem solving Attention to detail Cross-functional coordination Ability to translate processes into practical systems