Oracle - CC&B- Senior Associate

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Oracle - CC&B- Senior Associate, you will engage with clients to deliver innovative solutions within our Digital Core Modernisation network. This role involves leveraging your skills in Oracle Lead to Revenue to address complex business challenges and drive client success. As a Senior Associate, you will focus on building meaningful client connections and developing a deeper understanding of the business context. You will guide and mentor others, navigate complex situations, and contribute to the delivery of client solutions.

In this role at PwC Acceleration Center India, you will be part of a dynamic team within our Sales Technology - Oracle CX practice. You will have the opportunity to work closely with clients, anticipate their needs, and deliver quality outcomes. Your role will involve using a broad range of tools and methodologies to generate new ideas and solve problems, while maintaining professional and technical standards. This position offers a platform for personal growth, allowing you to enhance your skills and expand your professional network.

Responsibilities

We are looking for an Oracle CC&B/C2M/CCS Administrator with strong expertise in managing OUAF-based environments and hands-on experience in supporting end-to-end C2M implementations. The role requires advanced technical and administrative skills to configure, monitor, and maintain Oracle C2M application environments (development, testing, and production) both on premise and cloud applications. Candidate will be responsible for user and security management, batch framework scheduling and monitoring, meter data load oversight, performance tuning, patching, upgrades, and deployment support. The candidate should have proven capability in troubleshooting C2M-specific issues such as usage transaction errors, VEE validation failures, and AMI integration monitoring, while coordinating with technical and functional teams to ensure seamless day-to-day operations of the C2M system.

Years of Experience: 4 - 8 Years

Position Requirements:

Manage and maintain Oracle CC&B,C2M, CCS application on premise and cloud environments (Development, Test, Pre-Prod, Production).

Technical/Functional skill set on Oracle CC&B,C2M, CCS configurations and customizations

Configure and administer user roles, security profiles, and environment settings.

Monitor and manage batch framework jobs, ensuring successful execution of meter data loads, billing batches, and usage transactions.

Troubleshoot and resolve C2M-specific issues including usage transaction failures, VEE (Validation, Estimation & Editing) rule exceptions, and AMI integration errors.

Perform system monitoring and performance tuning to ensure high availability and stability.

Support patching, upgrades, and deployments across environments in coordination with technical teams.

Provide environmental health checks, capacity planning, and proactive system maintenance.

Must have skills:

Strong hands-on experience with Oracle Utilities Application Framework (OUAF).

Proven experience in C2M administration including batch framework, usage transactions, and meter data management.

Good knowledge of WebLogic Administration and Oracle Database.

Experience with environment management, deployments, and patching