Order Processing and Export Manager (m/f/d)

You are an important key function within our fulfillment team and are responsible for communication with our worldwide dealers. As part of our growing world-class team, currently consisting of 8 members, you will play a central role in pushing the boundaries of drone technology.

You will work closely with stakeholders from Supply Chain Management, Production, and Warehouse to ensure the organization and coordination of order and delivery processes. With your knowledge of order processing and international goods flows, you will support Quantum Systems in its mission to make unmanned aerial systems (sUAV) the benchmark for airborne data collection solutions.

What is your Day to Day Mission:

• Responsible for communication with our global dealers to coordinate and organize order and delivery processes, especially with third countries

• Independent creation of order confirmations, invoices, and delivery notes in the company’s internal ERP system

• Ensuring that materials are available for shipment at the agreed time and correctly booked in the ERP system

• Supporting our support team in handling returns and compensation deliveries

• Collaboration with external logistics service providers for the proper planning and execution of shipments to our customers

• Preparation of all required documents for export processing (customs declarations and other customs-relevant documents such as EUR1, COO, ATR, and Carnet ATA)

• Applying for and corresponding regarding export licenses with BAFA (Federal Office for Economic Affairs and Export Control)

What you bring to the team:

• You have completed commercial training (e.g., freight forwarding and logistics clerk or comparable)

• You already have at least 3 years of professional experience in international order processing, customer service, or warehouse management

• You have an interest in customs and export processing topics

• With your open, communicative, very friendly, and competent demeanor, it is easy for you to be seen as an internal expert

• You are highly self-motivated and independently advance your area of responsibility

• Communication in German and English comes naturally to you

Why Quantum-Systems:

• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.

• We are industry pioneers who are ambitious, bold, and visionary.

• We push limits, think outside-the-box and strive for technological excellence to shape the future of aerial data.

• We promise to be your runway for individual and professional growth.

Our benefits:

• Company pension scheme: We support you so that you can already make provisions for later.

• Flexible working hours: With trust-based working hours, you are not only responsible for your working hours, but also for your work-life balance.

• Mobile working: If it gets too turbulent for you in our office, you can get the necessary balance through mobile working.

• Bike-Leasing: We support you in staying environmentally mobile and healthy.

• Corporate Benefits: Your opportunity for attractive offers and discounts from well-known suppliers and brands, e.g. Adidas, Apple, Expedia.

• Employee events: We not only want to grow together, but also celebrate our successes together.

• Lunch-Card: Be powerful with delicious energy, daily lunch budget is sponsored.

• Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.

About us:

Quantum Systems specialises in the development, design, and production of small Unmanned Aerial Systems (sUAS). The company’s range of electric vertical take-off and landing (eVTOL) sUAS are built to maximize range and versatility and to provide operators with a seamless user experience. By integrating cutting-edge software capabilities, like edge computing and real-time AI-powered data processing, Quantum Systems is building next-generation UAS for clients in defence, security, public sectors.

Our commitment:

We are an open-minded company that not only values diversity, but actively promotes it. Regardless of gender, age, ethnic origin, religion, sexual orientation or disability, we firmly believe that the diversity of our employees is an essential part of our success.

At our company, every voice is heard and every perspective is valued. We believe that our differences enrich us and help us to find creative solutions and generate innovative ideas. We pride ourselves on creating an inclusive work environment where all employees can reach their full potential.