Overnight Dailies Supervisor

Business Unit: Company 3
Position: Overnight Dailies Supervisor
Location: Vancouver, BC (On Site)
Hours of Operation: 10:00pm - 6:00am PST
Requisition Number: 1023
*Pay Range: $26.00 - $30.00 hourly CAD 


POSITION SUMMARY:
Reporting to the Managing Director, the Dailies Supervisor is responsible for overseeing the dailies department’s operation and managing the dailies team.

Responsibilities include: labour planning and staffing, scheduling, delegating tasks, stream-lining workflows, training new operators, measuring both individual and the team's morale, detecting inefficiencies in operation, reporting to the Managing Director of all findings, troubleshooting technical difficulties, liaising with other departments, liaising with clients to design and coordinate the dailies workflow on a project by project basis and general oversight of the dailies department.


MAIN DUTIES:
The Overnight Dailies Supervisor will assign operators to new shows. They will maintain quality dailies service by holding the team accountable to Company 3 standards. They will monitor all operations to achieve maximum efficiency in meeting deadlines. They will train operators to understand requests according to their experience. They will analyze complaints, facilitate investigation, and report the outcomes. Other duties include:

• Design workflows, review deadlines, and gather all notes to set priorities per show.
• Oversee each operator's performance and provide training and coaching.
• Report any irregular behaviors of applications and equipment in detail.
• Revise workflows by observing the execution and report all findings to discuss improvements.
• Take part in running new releases of applications before mass deployment.
• Interview potential Dailies Operators and provide feedback.
• Discuss interdepartmental issues within the team.
• Keep track of project needs and properly modify settings when needed.
• Collaborate with other local departments and global dailies and image science teams.

WHAT YOU BRING:
The ideal candidate will bring previous experience working in dailies. They will bring proficient knowledge of current dailies operation. They will have the ability to set priorities and apply flexibility in execution to achieve the best outcome. They will have an in-depth understanding of software used in dailies operation. The ideal candidate will also bring the following:

• Ability to troubleshoot problems effectively.
• Outstanding communication and interpersonal skills.
• Strong ability to work within a fast-paced, collaborative environment.
• Excellent customer service skills.
• Demonstrated experience leading a team and coordinating across other departments.
• Attention to detail.
• Working knowledge of Mac and Linux operating systems.
• Basic understanding of SQL databases.

ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. 

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.

This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview.