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Jobs / Customer Support Specialist in United States of America
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Jocogov·5 hours ago
5 hours ago

Parent Support Specialist (Children's Mental Health Case Manager)

Mission, United States of AmericaSenior · 5-10 yearsCustomer Support Specialist

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About this role

Overview

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you’re searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!

 

Johnson County Mental Health is looking for qualified candidates to fill the position of Parent Support Specialist.  This position will work as part of a treatment team in Children & Family Services division, providing services to caregivers to support children, ages 4-18, with Severe Emotional Disabilities (SED). This position requires the ability to become certified to provide Parent Peer Support, Parent Peer Support providers must self-identify as a person with lived experience in raising a child with a Serious Emotional Disturbance (SED), substance use disorder (SUD) or co-occurring mental health diagnosis.  Evening availability is required, and the schedule will vary based on the needs of the children served. Application review will begin on September 29.  

Job Description

Job duties includes:

  • Conducts assessments of individuals' background and applicable circumstances to identify needs and/or determine service eligibility; interprets and communicates relevant information to individuals, families, and other stakeholders.

  • Provides support, coaching and training for family members to increase their ability to provide a safe and supportive environment in the home and community for the individual.

  • Assist families in identifying and using healthy coping strategies to decrease caregiver strain, improve relationships with family, peers and community members and increase social supports.

  • Development and enhancement of the families specific problem-solving skills, coping mechanisms, and strategies for the individual’s symptom/behavior management.

  • Develops plans to address the needs of individuals in single or multiple areas of focus; networks with other community agencies to research and coordinate a variety of resources and services to address short term intensive or long-term individual needs; encourages the establishment and maintenance of support systems; consults and collaborates with other providers in the development, implementation, and review of plans.

  • Completes and submits documentation regarding services provided; evaluates and documents individuals' progress according to measurable goals; reviews quality and effectiveness of services provided.

Job Requirements

Minimum Job Requirements:

Bachelor’s degree in Human Services or related field and a valid driver’s license with acceptable driving record required.

Johnson County Government requires reference/background screening for all positions.  Specified criteria may vary by Department/Agency.

 

Preferred Job Requirements:

One year of related work experience is preferred.

 

Education/Experience Substitutions:

Experience may be substituted for degree. Education may be substituted for experience.

In some instances, statutory or regulatory requirements may prohibit substitution of education and/or experience. 

 

Physical, Environmental, and Special Working Conditions:

All County employees may be called upon to assist other departments in a declared emergency situation.

Company

Jocogov
Mission, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Jocogov's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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