Patient Access Rep ER-Crestwood Medical Center-PRN-varies
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What you'll do
- Greets the public, patients, and families both in person & on phone.
- Professional Phone Etiquette and able to multi task with computer programs.
- Obtains and enters demographic, financial and registration information for all patient types.
- Handles all customer service issues in a customer friendly manner by taking Ownership in your Job.
- Must collect required fees ( Copays, Deductibles, Co-Insurance, etc. ) from patients or authorized representatives.
- Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call this includes all Pre-Service Team members at Off-site locations to include CBO & Cochran Center.
What they're looking for
- A high school diploma or GED.
- Excellent verbal and written skills required.
- Must possess ability to work in a fast-paced environment with a positive attitude.
- Must demonstrate effective time management skills.
- Must demonstrate efficiency and organizational skills with the ability to multitask.
Nice to have
- Post-secondary education preferred.
- Two to three years of customer service/public relations experience preferred.
- Two to three years computer experience preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Overview
Greets the public, patients, and families both in person & on phone. Professional Phone Etiquette and able to multi task with computer programs. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner by taking Ownership in your Job. Must collect required fees ( Copays, Deductibles, Co-Insurance, etc. ) from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call this includes all Pre-Service Team members at Off-site locations to include CBO & Cochran Center. This is an administrative job.
Qualifications
Education: A high school diploma or GED. Post-secondary education preferred.
Experience: Two to three years of customer service/public relations experience preferred. Two to three years computer experience preferred.Will consider one year of previous work experience in other fields.
Additional Skills/Abilities: Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask.
Company
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