Patient Coordinator
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What you'll do
- Serve as the first point of contact for patients and deliver a welcoming, organized, and efficient clinic experience.
- Support front office operations such as patient registration, patient scheduling and other administrative tasks.
- Ensure seamless coordination between patients and the clinical team.
- Maintain accurate patient records and appointment management.
- Provide excellent customer service to patients and families.
What they're looking for
- Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
- Great time management and ability to multi-task in a fast-paced environment.
- Self-motivated with a drive to exceed patient expectations.
- Adaptability and positive attitude with fluctuating workloads.
- Self-motivated with the eagerness to learn and grow.
- Dedication to exceptional patient outcomes and quality of care.
Nice to have
- 2+ years of administrative experience in a healthcare setting is preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
State of Location:
VirginiaPosition Summary:
The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.Job Description:
Patient Coordinator - Full-Time
Newport News Denbigh, VA
Compensation Range: $18-20/hr.
Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Why Choose Ivy Health?
Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Incentives Galore: Benefits (start within 30 days): Medical, dental, vision, and pet insurance
Paid parental leave, short- and long-term disability
Employee Assistance Program (EAP) + discount program
Complimentary therapy services
401(k) with company match
Up to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annually
Position Qualifications:
2+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
Company
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