Patient Service Representative 1- MMF Float Pool
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What you'll do
- Offer administrative support to both patients and clinicians under the guidance of the Practice Director.
- Serve as the first point of contact for patients, families, and external parties.
- Patient registration, scheduling, addressing billing inquiries, and managing phone calls.
- Provide daily clerical support to the clinic and may assist in orienting new staff or support other departments when necessary.
What they're looking for
- High School Diploma or GED
- Maintaining a positive disposition at all times is required.
Nice to have
- Basic medical terminology, insurance billing, and computer familiarity is preferred.
- Customer service experience preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Department:
MMF Float PoolShift:
Employee Type:
RegularPer Diem Type (if applicable):
Minimum Pay Range:
$21.00 - $24.15
Job Description:
POSITION SUMMARY
The Patient Service Representative 1 offers administrative support to both patients and clinicians under
the guidance of the Practice Director. Serving as the first point of contact for patients, families, and
external parties, this role requires excellent communication and customer service skills. Responsibilities
include patient registration, scheduling, addressing billing inquiries, and managing phone calls. This
position also provides daily clerical support to the clinic and may assist in orienting new staff or support
other departments when necessary
POSITION QUALIFICATIONS
Education/Licensure/Certification:
· High School Diploma or GED
Knowledge:
· Basic medical terminology, insurance billing, and computer familiarity is preferred.
· Customer service experience preferred.
Skills:
· Detail oriented.
· Effective interpersonal, communication, and organizational skills.
· Basic office equipment familiarity.
· Ability to work in a fast-paced environment with frequent interruptions.
· Maintaining a positive disposition at all times is required.
· Comfortable with regularly verifying and processing insurance eligibility and obtaining
authorization requests, including verifying personal credentials with external partners to obtain
this information (e.g., ID.me for identity verification for VA insurance coordination)
Company
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