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Jobs / Customer Service Manager in Netherlands
11 days ago
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JPMorgan Chase·BFSI·11 days ago
11 days ago

Payments Large Corporate Asia Pacific HQ Sales Vice President (Amsterdam)

Amsterdam, NetherlandsFull-timeSenior · 6+ yearsCustomer Service Manager

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Must-have skills for this role

  • payments
  • cash management
  • transaction banking
  • merchant acquiring

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Deepen and grow existing market relationships
  • Work in partnership with bankers to develop new profitable business from prospective clients
  • Engage J.P. Morgan Payments Solutions, bankers and clients at senior and strategic levels to provide integrated treasury solutions within a consultative and client driven framework
  • Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions
  • Understand clients’ business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for J.P. Morgan Payments via appropriate solution(s); traditional cash management, trade & working capital, liquidity, TSFX, commercial card and merchant acquiring.
  • Understand the competitions’ capabilities and gaps, and how to position J.P. Morgan Payments
  • Manage client visitation and contact; promoting sales through frequent client meetings and discussions covering new products, market and industry developments
  • Manage proposal writing and the entire sales process including both competitive RFIs/RFPs
  • Develop and enhance in-depth client knowledge and share it with the client coverage team for both new business development and management of client risk
  • Address business issues such as risk, legal, and compliance, and manage resolution, including conducting AML due diligence reviews of high-risk industry clients.
  • Work closely with the subsidiary banking coverage team to drive efforts to expand existing business with current clients, providing feedback to product managers and generating cross-sell opportunities by maintaining strong working relationships with other J.P. Morgan lines of business

What they're looking for

  • Strong experience in a financial services sales focused role, providing payments and cash management services (6+ years industry experience)
  • Demonstrated ability to develop and deepen senior client relationships
  • Deep knowledge of payments ecosystem covering transaction banking, merchant acquiring and working capital
  • Ability to develop creative solutions to optimize working capital levels across the organization
  • Ability to develop collaborative relationships with key internal partners –Sales, Product Management, Client Service, Global Corporate Bank, Investment Banking and Implementations
  • Must have strong leadership, presentation and communication skills
  • Proven ability to negotiate and execute large scale projects
  • Clear and effective communication written & verbal communication skills – English required

Nice to have

  • Dutch or an Asian language preferred

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Join the EMEA Subsidiary Payments Sales team. As a key individual contributor on the team, you will drive the end-to-end client experience for an inbound Payments portfolio of Large Corporate Asia Pacific HQ clients.  

As a Payments Sales Manager (PSM) within the Payments Corporate Sales team, you will be responsible for developing new business from clients within the Subsidiary Payments Sales vertical. You will be expected to structure relevant EMEA Payments solutions for clients with value as well as build a strong pipeline of opportunities. 

In order to achieve your sales goal, each PSM is expected to execute a comprehensive selling strategy in conjunction with Global Corporate Banking, Subsidiary Banking, and Product. You will also be required to collaborate with stakeholders across the business - client service, implementation, operations, technology, risk, credit, legal in order to optimize delivery. You will also be responsible for actively gaining a thorough understanding of the market, the industry in which the client operates, the client’s organizational and operating structure, buying process, regional nuances and business objectives to effectively position J.P. Morgan and Payments solutions optimally. 

Job responsibilities 

  • Deepen and grow existing market relationships 
  • Work in partnership with bankers to develop new profitable business from prospective clients 
  • Engage J.P. Morgan Payments Solutions, bankers and clients at senior and strategic levels to provide integrated treasury solutions within a consultative and client driven framework 
  • Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions 
  • Understand clients’ business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for J.P. Morgan Payments via appropriate solution(s); traditional cash management, trade & working capital, liquidity, TSFX, commercial card and merchant acquiring.  
  • Understand the competitions’ capabilities and gaps, and how to position J.P. Morgan Payments  
  • Manage client visitation and contact; promoting sales through frequent client meetings and discussions covering new products, market and industry developments 
  • Manage proposal writing and the entire sales process including both competitive RFIs/RFPs 
  • Develop and enhance in-depth client knowledge and share it with the client coverage team for both new business development and management of client risk 
  • Address business issues such as risk, legal, and compliance, and manage resolution, including conducting AML due diligence reviews of high-risk industry clients. 
  • Work closely with the subsidiary banking coverage team to drive efforts to expand existing business with current clients, providing feedback to product managers and generating cross-sell opportunities by maintaining strong working relationships with other J.P. Morgan lines of business 

  

Required qualifications, skills and capabilities 

  • Strong experience in a financial services sales focused role, providing payments and cash management services (6+ years industry experience) 
  • Demonstrated ability to develop and deepen senior client relationships 
  • Deep knowledge of payments ecosystem covering transaction banking, merchant acquiring and working capital 
  • Ability to develop creative solutions to optimize working capital levels across the organization 
  • Ability to develop collaborative relationships with key internal partners –Sales, Product Management, Client Service, Global Corporate Bank, Investment Banking and Implementations 
  • Must have strong leadership, presentation and communication skills 
  • Proven ability to negotiate and execute large scale projects 
  • Clear and effective communication written & verbal communication skills – English required, 

 

Preferred qualifications, skills and capabilities 

  • Dutch or an Asian language preferred
BFSI

Company

JPMorgan ChaseBFSI
Amsterdam, Netherlands

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from JPMorgan Chase's careers site·first seen 11 Sept 2026·last verified 11 Sept 2026·How we source jobs

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