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Jobs / Customer Support Specialist in Australia
12 days ago
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Estiahealth·12 days ago
12 days ago

People and Culture Support Specialist

Melbourne Office, AustraliaMid · 2-5 yearsCustomer Support Specialist

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Must-have skills for this role

  • hr administration
  • recruitment
  • onboarding
  • compliance

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Deliver a seamless and efficient recruitment, onboarding, and cross-boarding experience.
  • Ensure precise support for employment compliance and administration, thereby fostering a well-organised and compliant HR environment.
  • Provide comprehensive support to the People and Culture, Payroll, and Operations teams, ensuring an integrated and efficient approach to core HR data management.
  • Prepare detailed and compliant letters of offer and contracts in alignment with internal policies, procedures, and relevant legislation.
  • Oversee the coordination and timely follow-up of new starter documentation, including the completion of all mandatory background checks.
  • Ensure meticulous maintenance of personnel records, guaranteeing adherence to core HR requirements and best practices.
  • Address general employment enquiries related to conditions and entitlements with precision and escalate issues as necessary, providing expert guidance and support.
  • Cultivate and sustain effective relationships with key stakeholders, particularly Managers and Business Partners to ensure seamless HR operations and support.
  • Work in close collaboration with the Manager - People Support and the broader Talent Acquisition Centre of Expertise, actively contributing to projects aimed at enhancing the recruitment process and overall employee lifecycle experience

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.


Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.


Join us in playing a special role in the future of aged care.


About the Role - Fixed-term parental Leave replacement ( November 2026 to August 2027 ) with a possibility of extension

This role's primary purpose is to deliver a seamless and efficient recruitment, onboarding, and cross-boarding experience. Additionally, it ensures precise support for employment compliance and administration, thereby fostering a well-organised and compliant HR environment.

  • Provide comprehensive support to the People and Culture, Payroll, and Operations teams, ensuring an integrated and efficient approach to core HR data management.
  • Prepare detailed and compliant letters of offer and contracts in alignment with internal policies, procedures, and relevant legislation. Oversee the coordination and timely follow-up of new starter documentation, including the completion of all mandatory background checks.
  • Ensure meticulous maintenance of personnel records, guaranteeing adherence to core HR requirements and best practices.
  • Address general employment enquiries related to conditions and entitlements with precision and escalate issues as necessary, providing expert guidance and support.
  • Cultivate and sustain effective relationships with key stakeholders, particularly Managers and Business Partners to ensure seamless HR operations and support.
  • Work in close collaboration with the Manager - People Support and the broader Talent Acquisition Centre of Expertise, actively contributing to projects aimed at enhancing the recruitment process and overall employee lifecycle experience

Benefits available:

  • Retail savings with the Blue Light Card
  • Discounted car hire
  • Employee Assistance Program for you and your family
  • Free Wellbeing App to support your mental and physical health
  • Novated leasing for vehicles
  • Workplace banking support
  • ACN membership discounts for nurses
  • Discounted health insurance with nib health
  • Discounted JB HiFi

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.


Please be advised that we do not accept emailed applications for this position. To apply, simply click the '' button and follow the instructions provided.


Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes.

Company

Estiahealth
Melbourne Office, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Estiahealth's careers site·first seen 8 Sept 2026·last verified 8 Sept 2026·How we source jobs

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